Housekeeping Manager
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Key skills for this role
About the Role
MENA Partner of Louvre Hotels Group seeks a Housekeeping Manager to support daily operations, guide a multicultural team, and maintain high cleanliness standards. Responsibilities include inspecting work, coordinating maintenance, managing inventory, and training staff.
Key Skills for This Role
Responsibilities
- Inspect work regularly to maintain high cleanliness standards; adjust work schedules based on occupancy.
- Supervise periodic cleaning tasks, maintaining accurate records; inspect rooms and public areas for improvements.
- Identify rooms requiring spring cleaning or maintenance, coordinating with Engineering and Front Office.
- Coordinate repairs and maintenance activities with Engineering; maintain accurate Room History records.
- Manage uniform standards and inventory of linen, towels, and other items.
- Conduct regular training sessions for the housekeeping team.
- Monitor inventory levels for cleaning supplies and amenities, placing orders as necessary.
- Respond promptly to guest requests and concerns.
- Participate in recruitment, onboarding, and performance evaluation of housekeeping colleagues.
- Contribute to budget planning and cost control efforts within the housekeeping department.
Requirements
- Extensive knowledge of housekeeping standards and practices
- Experience in guiding and developing a multicultural team
- Ability to inspect work and maintain high cleanliness standards
- Strong organizational and time management skills
- Knowledge of inventory management for cleaning supplies and amenities
Full Job Posting
Role Overview
- As a Housekeeping Manager you play a key role in supporting the head of Housekeeping in the daily operations. Your responsibilities include guiding and developing a dedicated multicultural team to uphold the standards set by the company in all areas.
Key Job Responsibilities
- Inspect work regularly to maintain high cleanliness standards; adjust work schedules based on occupancy.
- Supervise periodic cleaning tasks, maintaining accurate records; inspect rooms and public areas for improvements.
- Identify rooms requiring spring cleaning or maintenance, coordinating with Engineering and Front Office.
- Coordinate repairs and maintenance activities with Engineering; maintain accurate Room History records.
- Determine the disposal of worn out linen, towels, blankets, and other items; recommend new purchases.
- Manage uniform standards, ensuring proper uniforms for the team and ordering new ones as needed.
- Maintain open communication channels with subordinates and superiors daily.
- Conduct regular training sessions for the housekeeping team to enhance skills and ensure consistent service quality.
- Collaborate with the Head of Housekeeping on developing and implementing standard operating procedures.
- Monitor inventory levels for cleaning supplies and amenities, placing orders as necessary.
- Respond promptly to guest requests and concerns, ensuring a high level of guest satisfaction.
- Participate in the recruitment, onboarding, and performance evaluation of housekeeping colleagues.
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