Housekeeping Coordinator
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Key skills for this role
About the Role
AccorHotel is seeking an organized Housekeeping Coordinator to serve as the administrative backbone of the housekeeping department in Ras Al Khaimah. The role involves coordinating staff, managing schedules, and supporting high standards of cleanliness and service excellence.
Key Skills for This Role
Responsibilities
- Coordinate and provide administrative support to the Housekeeping department
- Assign rooms to room attendants, housemen, and supervisors according to schedules
- Maintain employee records, schedules, and gratuity documentation
- Process and track work orders and guest requests
- Update daily housekeeping room discrepancy reports
- Answer housekeeping office phones and dispatch communications
- Adhere to Health & Safety guidelines and work practices
Requirements
- Organized and detail oriented
- Experience in housekeeping coordination or administrative support
- Ability to manage schedules and employee records
- Proficient in phone etiquette and communication
Full Job Posting
Job Overview
- We're looking for an organized and detail oriented Housekeeping Coordinator to join our dynamic team in Ras Al Khaimah, United Arab Emirates.
- Reporting to the Director of Housekeeping, you will serve as the administrative backbone of our housekeeping department, ensuring seamless operations and exceptional guest experiences.
Key Responsibilities
- Coordinate and provide comprehensive administrative support to all areas of the Housekeeping department, acting as a key liaison between management and staff
- Assign rooms to room attendants, housemen, and supervisors according to sectional breakout schedules, ensuring efficient workflow and equitable distribution of workload
- Maintain accurate employee records, schedules, and gratuity documentation for all housekeeping personnel
- Process and track work orders and guest requests, ensuring timely reporting and prompt delivery to guest rooms
- Update and maintain daily housekeeping room discrepancy reports with precision and accuracy
- Answer housekeeping office phones professionally, record all messages, and dispatch communications as directed by the Director of Housekeeping
- Provide proactive and professional guest service support while fostering a collaborative and supportive environment with colleagues
- Demonstrate empowerment to think critically, act decisively, and make sound decisions within your scope of responsibility
- Maintain strict adherence to all Health & Safety training, guidelines, and work practices established by organizational standards and local regulations
- Perform additional duties and assignments as required to support departmental goals and organizational objectives
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