Housekeeping Attendant
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Key skills for this role
About the Role
Assist guests by ensuring cleanliness of rooms and public areas, while providing exceptional service and maintaining guest privacy and belongings.
Key Skills for This Role
Responsibilities
- Provide assistance to the guests during their stay and ensure the cleanliness of the guest rooms and public areas as per the hotel standards
- Liaise with the Supervisor and Coordinator to ensure guests requests are attended to in a timely manner
- Take initiative to add a personalized experience for the guest
- Take ownership of guests privacy and belongings, while ensuring exceptional service
- Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous
- Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work
- Check and make note of all the rooms with MAKE UP sign
- Check and make note of all the room with Do Not Disturb sign before the end of the shift and respect the DND sign
Requirements
- Previous experience in housekeeping or hospitality is preferred
- Ability to provide exceptional guest service
- Attention to detail and organizational skills
- Ability to work independently and as part of a team
Full Job Posting
Key Responsibilities
- Provide assistance to the guests during their stay and ensure the cleanliness of the guest rooms and public areas as per the hotel standards.
- Liaise with the Supervisor and Coordinator to ensure guests requests are attended to in a timely manner.
- Take initiative to add a personalized experience for the guest.
- Take ownership of guests privacy and belongings, while ensuring exceptional service.
- Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.
- Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
- Check and make note of all the rooms with MAKE UP sign.
- Check and make note of all the room with Do Not Disturb sign before the end of the shift and respect the DND sign.
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