Housekeeping Attendant
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Key skills for this role
About the Role
Responsible for cleaning guestrooms, maintaining supplies, reporting issues, and assisting guests, requiring high school diploma and fluency in English.
Key Skills for This Role
Responsibilities
- Clean guestrooms including dusting, making beds, removing soiled linen, vacuuming, bathroom cleaning, inside window cleaning, and replenishing supplies
- Use cleaning in progress sign and keep doors closed at all times when making up rooms
- Call room service for removal of trays/trolleys
- Maintain proper usage of cleaning supplies and equipment
- Take accurate room status reports at the end of the shift
- Keep linen closets, supply closet and landing organized and clean
- Empty vacuum cleaner each time when it is nearly full
- Report any problems or questions to Supervisor assigned to your floor
- Offer assistance to guest and colleagues in a courteous manner
- Submit instantly and turn over to security any lost and found items
- Report any rooms which do not require service, DND, not slept in on assigned floor
- Report any suspicious person to Housekeeping office or security
Requirements
- Ability to perform overall cleaning of guestrooms including dusting, making beds, vacuuming, bathroom cleaning, and window cleaning
- Ability to maintain proper usage of cleaning supplies and equipment
- Ability to report any problems or questions to supervisor
- Excellent grooming and uniform standards
Full Job Posting
Duties
- Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, etc. as per brand standards.
- To use the cleaning in progress sign and keep the doors closed at all times, when making up rooms.
- To call room service for removal of trays/trolleys.
- Maintain proper usage of cleaning supplies and equipment.
- Take accurate room status reports at the end of the shift.
- Keep linen closets, supply closet and landing organized and clean.
- Empty vacuum cleaner each time when it is nearly full.
- Reports any problems or questions to Supervisor assigned to your floor.
- Offer assistance to guest and colleagues in a courteous manner.
- Use hands to lift, carry, or pull objects that may be heavy.
- Submit instantly and turn over to security any lost and found items.
- Take responsibility for reporting any rooms, which do not require service, DND, not slept in on assigned floor.
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