Housekeeping Attendant
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Key skills for this role
About the Role
The Meydan Hotel is seeking a Housekeeping Attendant to maintain high standards of cleanliness in guest rooms. The role requires attention to detail, physical stamina, and a customer-focused attitude.
Key Skills for This Role
Responsibilities
- Clean and service guest rooms according to hotel SOPs and quality standards
- Replenish amenities, towels, and guest supplies in accordance with par stock levels
- Inspect room facilities and report any malfunction
- Respond to guest requests promptly and professionally
- Maintain a clean and organized trolley at all times
Requirements
- High School Certificate or equivalent qualification
- Previous housekeeping experience in a hotel environment preferred but not essential
- Strong attention to detail and commitment to hygiene standards
- Positive attitude and customer focused approach
- Good physical stamina and ability to perform repetitive cleaning tasks
Full Job Posting
Job Summary
- The Housekeeping Attendant is responsible for maintaining high standards of cleanliness, hygiene, and presentation across guest rooms as per hotel brand requirements.
- The role ensures timely room servicing, proper use of cleaning products and equipment, and a positive guest interaction at all times.
- By following operational procedures and delivering quality service, the Room Attendant supports guest satisfaction and contributes to the overall efficiency and reputation of the Housekeeping Department.
Key Responsibilities
- Clean and service guest rooms according to hotel SOPs and quality standards.
- Ensure correct bed making, bathroom sanitation, and cleaning of furniture, carpets, and surfaces.
- Replenish amenities, towels, and guest supplies in accordance with par stock levels.
- Inspect room facilities (lighting, AC, television, minibar, etc.) and report any malfunction.
- Report damaged or missing items to the Team Leader immediately.
- Maintain a clean, organized, and fully stocked trolley at all times.
- Follow efficient workflow to support timely room readiness for arrivals and departures.
- Respond to guest requests promptly, courteously, and professionally.
- Deliver room service assistance or additional linen/supplies as needed.
- Ensure respect and safety of all guest belongings and personal privacy.
- Assist in service recovery actions when service deviations occur.
- Maintain a calm and positive attitude in all guest interactions.
Skills, Experience & Educational Requirements
- High School Certificate or equivalent qualification.
- Housekeeping or cleaning related vocational training (preferred).
- Previous housekeeping experience in a hotel environment preferred but not essential.
- Knowledge of hotel cleanliness standards, guestroom setup, and amenity usage is an advantage.
- Strong attention to detail and commitment to hygiene standards.
- Positive attitude and customer focused approach in all interactions.
- Ability to follow instructions and Standard Operating Procedures (SOPs).
- Good physical stamina and ability to perform repetitive cleaning tasks.
- Time management skills to complete tasks efficiently during busy operations.
- Willingness to learn and contribute to a team oriented environment.
- Basic knowledge of safe use of cleaning chemicals and housekeeping equipment.
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