Hotel Manager, One&Only One Za abeel 1
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Key skills for this role
About the Role
Kerzner International seeks an experienced Hotel Manager to lead daily operations at One&Only One Za'abeel in Dubai. You will drive guest experience, financial performance, and quality standards while inspiring teams and collaborating with senior leadership.
Key Skills for This Role
Responsibilities
- Lead day to day operations of the property, ensuring guest experience standards are consistently delivered
- Manage performance through key metrics, balancing occupancy, rate, cost control, and productivity
- Establish and maintain rigorous service standards across all guest touchpoints
- Drive continuous improvement through feedback, audits, and operational reviews
- Collaborate with department heads to embed a culture of accountability and attention to detail
- Contribute to strategic planning and ensure alignment between operational execution and business goals
- Build strong cross functional relationships, particularly with Food and Beverage and Sales
- Inspire and develop teams, building strong departmental leaders and ensuring high engagement and capability
Requirements
- Proven experience in hotel management or senior operations role
- Strong leadership and team development skills
- Ability to manage financial and operational targets
- Excellent communication and cross functional collaboration
Full Job Posting
Role Overview
- You will lead the day to day operations of the property, ensuring that guest experience standards are consistently delivered while meeting financial and operational targets.
- You will actively manage performance through key metrics, balancing occupancy, rate, cost control, and productivity, while identifying opportunities to maximise revenue and improve profitability across all areas under your responsibility.
- A strong emphasis on quality management is critical in this role.
- You will also play a key role in shaping the overall direction of the hotel alongside the General Manager and senior leadership team.
- Leadership is at the core of this role.
Key Responsibilities
- Establish and maintain rigorous service standards, ensuring consistency across all guest touchpoints and driving continuous improvement through feedback, audits, and operational reviews.
- Work closely with department heads to embed a culture of accountability, attention to detail, and pride in delivery.
- Contribute to strategic planning and ensure alignment between operational execution and business goals.
- Build strong cross functional relationships, particularly with Food and Beverage and Sales, to deliver a seamless and commercially sound guest experience.
- Inspire and develop your teams, building strong departmental leaders and ensuring high levels of engagement, capability, and succession readiness.
About the Brand
- This is an opportunity to be part of a brand that values individuality, creativity, and genuine connection, and to contribute to creating exceptional experiences every day.
- You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
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