Hostess
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Key skills for this role
About the Role
Create memorable dining experiences by welcoming guests, managing reservations, and collaborating with teams while upholding hospitality standards and food safety regulations.
Key Skills for This Role
Responsibilities
- Create memorable first impressions by welcoming guests with warmth, elegance, and genuine care
- Manage reservations and seating arrangements seamlessly to ensure a personalized and smooth dining experience
- Escort guests to their tables and share the unique stories and experiences that make MGallery special
- Anticipate guest preferences and handle special requests with grace and attention to detail
- Collaborate closely with the restaurant and culinary teams to deliver exceptional service during breakfast, à la carte dining, banquets, and bespoke events
- Maintain a refined and inviting reception area that reflects the MGallery spirit and brand standards
- Handle guest inquiries and feedback professionally, transforming every interaction into a memorable moment
- Uphold the highest standards of grooming, hygiene, and hospitality excellence
Requirements
- Previous experience in a hostess or front of house role is an advantage
- Excellent interpersonal and communication skills
- Ability to handle guest inquiries and feedback professionally
- High standards of grooming, hygiene, and hospitality excellence
Full Job Posting
Overview
- Every arrival tells a story. As a Hostess at MGallery, you are the first chapter of our guests memorable journey. Your warm smile, elegant presence, and passion for genuine hospitality create meaningful connections and unforgettable dining experiences. From breakfast to intimate dinners and special
What's in it for you
- Employee benefit card offering discounted rates at Accor properties worldwide
- Access to learning and development programs through Accor Academies
- Opportunities for career growth within your property and across the global Accor network
- The chance to make a meaningful impact through our Corporate Social Responsibility initiatives, including Planet 21
What you will be doing
- Create memorable first impressions by welcoming guests with warmth, elegance, and genuine care
- Manage reservations and seating arrangements seamlessly to ensure a personalized and smooth dining experience.
- Escort guests to their tables and share the unique stories and experiences that make MGallery special.
- Anticipate guest preferences and handle special requests with grace and attention to detail.
- Collaborate closely with the restaurant and culinary teams to deliver exceptional service during breakfast, à la carte dining, banquets, and bespoke events.
- Maintain a refined and inviting reception area that reflects the MGallery spirit and brand standards.
- Handle guest inquiries and feedback professionally, transforming every interaction into a memorable moment
- Uphold the highest standards of grooming, hygiene, and hospitality excellence
- Embrace curiosity and continuously develop your skills to create meaningful and personalized experiences for every guest.
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