Hostess
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Key skills for this role
About the Role
ROX UAE is seeking a Hostess to create a warm and professional first impression for customers at its premium automotive showroom in Abu Dhabi. The role involves greeting guests, managing customer flow, coordinating seating, and supporting showroom hospitality.
Key Skills for This Role
Responsibilities
- Greet guests warmly and welcome all visitors professionally
- Guide guests to the appropriate area and maintain a polished hostess presence
- Maintain a clean and elegant guest area
- Support customer flow within the showroom and coordinate with reception and sales teams
- Support VIP visits, showroom events, and management visits when required
Requirements
- Good communication skills
- Strong customer service orientation
- Professional appearance and attitude
- Ability to communicate clearly in English is required
- Minimum 1–3 years of experience in hostess, hospitality, reception, or related roles
Full Job Posting
Role Purpose
- As a Hostess, you will be responsible for creating a warm, elegant, and professional first impression for customers, guests, visitors, and VIP clients at ROX UAE.
- You will play an important role in welcoming guests, managing customer flow, coordinating seating and waiting areas, supporting showroom hospitality, and ensuring a refined customer experience within a premium automotive showroom in Abu Dhabi, United Arab Emirates.
Key Responsibilities
- Greet guests warmly.
- Welcome all visitors professionally.
- Guide guests to the appropriate area.
- Maintain a polished hostess presence.
- Maintain a clean and elegant guest area.
- Assist guests upon arrival and departure.
- Support customer flow within the showroom.
- Coordinate with reception and sales teams when required.
- Ensure guests are welcomed in a timely and courteous manner.
- Provide basic directions and assistance to customers and visitors.
- Maintain a professional appearance, attitude, and conduct at all times.
- Support VIP visits, showroom events, and management visits when required.
Qualifications
- Good communication skills.
- Strong customer service orientation.
- Professional appearance and attitude.
- Good organization and time management skills.
- Elegant presentation and welcoming personality.
- Ability to communicate clearly in English is required.
- Arabic language skills or additional languages are preferred.
- Ability to remain calm, polite, and professional under pressure.
- Ability to work independently and coordinate with multiple departments.
- Strong attention to detail, discipline, punctuality, and personal presentation.
- Ability to handle guests, visitors, inquiries, and customer facing duties efficiently.
- Ability to handle confidential information and customer interactions with professionalism.
Work Conditions
- Competitive compensation and benefits package.
- Continuous learning and development opportunities.
- Professional, supportive, and collaborative work culture.
- Full time position based in Abu Dhabi, United Arab Emirates.
- Exposure to premium automotive operations and customer service standards.
- Opportunity to grow within a dynamic and expanding automotive organization.
- Showroom based duties with regular presence in customer facing areas, reception areas, waiting areas, and hospitality spaces.
- Regular use of visitor logs, telephone systems, internal communication channels, office tools, and basic administrative systems when required.
- Direct interaction with customers, VIP clients, visitors, employees, management, suppliers, contractors, sales teams, administration, and external parties.
- Work may involve standing, walking, greeting guests, assisting visitors, coordinating customer flow, and supporting showroom hospitality throughout the day.
- May require shift flexibility, extended working hours, or additional support during events, VIP visits, management visits, showroom activities, urgent requirements, or operational needs.
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