Hospitality & Retail Services Coordinator (Saudi Arabia)
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Key skills for this role
Role Overview
The Hospitality and Retail Services Coordinator supports daily hospitality, retail, and catering services.
The role focuses on service delivery, quality, HSE compliance, customer satisfaction, and campus facility operations.
Key Skills for This Role
Full Job Posting
Role Overview
The Hospitality and Retail Services Coordinator supports daily hospitality, retail, and catering services.
The role focuses on service delivery, quality, HSE compliance, customer satisfaction, and campus facility operations.
Operations and Service Delivery
- Coordinate daily hospitality, retail, and catering operations.
- Liaise with service providers and internal teams to maintain service quality and operational standards.
- Conduct regular inspections of hospitality, retail, and catering facilities.
- Monitor health, safety, hygiene, and contractual compliance.
- Support retail merchandising, catering menus, promotions, and service improvement initiatives.
Vendors, Events, and Development
- Assist with retail and catering contracts, lease agreements, and vendor coordination.
- Organize and support community events, pop-up shops, and catering activities.
- Provide operational support for future hospitality and retail developments.
Controls and Customer Service
- Monitor inventory, stock levels, budgets, and operational costs.
- Gather customer feedback and assist with service issues and complaints.
- Track and close inspection findings through the Salute system.
Requirements
- Bachelor's degree in Hospitality Management, Business Administration, Retail Management, or a related field.
- 3-5 years of relevant experience in hospitality, retail, catering, or related operations.
- Experience in hospitality operations, service quality, inspections, and HSE compliance.
- Experience coordinating vendors, service providers, or outsourced operations.
- Knowledge of inventory control, contracts, budgets, and customer service.
- Strong organizational, multitasking, and problem-solving skills.
- Good written and spoken communication skills in English and Arabic.
- Proficiency in Microsoft Office and service management systems.
- Ability to work effectively with internal teams, vendors, and stakeholders.
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