Home Care Coordinator
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Key skills for this role
About the Role
Arada is hiring a Home Care Coordinator/Registered Nurse to coordinate and oversee home healthcare services in Dubai. The role involves patient scheduling, staff allocation, compliance with DHA standards, and performing nursing duties during home visits when required.
Key Skills for This Role
Responsibilities
- Coordinate home healthcare appointments, scheduling, and staff allocation
- Assess patient requirements and coordinate suitable healthcare professionals for home visits
- Follow up with patients and families regarding appointments, treatment plans, and ongoing care
- Ensure all required patient documentation, consents, and records are completed accurately
- Monitor daily home care operations and ensure smooth coordination of services
- Maintain communication with multidisciplinary healthcare teams regarding patient updates
- Ensure compliance with DHA regulations, infection control, and patient safety standards
- Coordinate medical supplies, medications, and equipment required for home visits
- Handle patient complaints, concerns, and service recovery professionally
- Perform nursing duties during home visits if operationally required
Requirements
- Bachelor's Degree in Nursing from an accredited institute/college/university
- Valid DHA License as Registered Nurse
- BLS Certification mandatory
- Minimum two (2) years of experience as Registered Nurse in clinic, hospital, or home healthcare setting
- Experience in patient coordination, scheduling, and home healthcare operations is preferred
- Experience handling multidisciplinary healthcare teams and patient communication
Full Job Posting
Job Details
- Department: Home Care Services
- Job Title: Home Care Coordinator – Registered Nurse
- Working Hours: 48 HRS/WEEK
- Function: Nursing / Operations
- Reporting To: Medical Manager
Qualifications
- Bachelor's Degree in Nursing from an accredited institute/college/university.
- Valid DHA License as Registered Nurse.
- BLS Certification mandatory.
- Home Healthcare experience preferred.
- Minimum two (2) years of experience as Registered Nurse in clinic, hospital, or home healthcare setting.
- Experience in patient coordination, scheduling, and home healthcare operations is preferred.
- Experience handling multidisciplinary healthcare teams and patient communication.
General Responsibilities
- Coordinate home healthcare appointments, scheduling, and staff allocation.
- Assess patient requirements and coordinate suitable healthcare professionals for home visits.
- Follow up with patients and families regarding appointments, treatment plans, and ongoing care.
- Ensure all required patient documentation, consents, and records are completed accurately.
- Monitor daily home care operations and ensure smooth coordination of services.
- Support nurses and physicians in planning and execution of home healthcare services.
- Maintain communication with multidisciplinary healthcare teams regarding patient updates.
- Ensure compliance with DHA regulations, infection control, and patient safety standards.
- Coordinate medical supplies, medications, and equipment required for home visits.
- Handle patient complaints, concerns, and service recovery professionally.
- Monitor staff attendance, scheduling conflicts, and operational coverage.
- Prepare operational and activity reports as requested by management.
Clinical Responsibilities
- Conduct nursing assessments during home visits when required.
- Monitor patient condition and escalate concerns to physicians appropriately.
- Administer medications and treatments within nursing scope and DHA regulations.
- Educate patients and families regarding treatment plans, medications, and home care instructions.
- Ensure infection control and patient safety standards are maintained during home visits.
- Maintain accurate nursing and operational documentation.
Mandatory Competencies
- Basic Life Support (BLS)
- Infection Control & Waste Management
- Patient Safety & Incident Reporting
- Home Healthcare Coordination
- Documentation & Medical Records
- Communication & Customer Service
- Emergency Response & Escalation
- Scheduling & Operational Coordination
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