Heart of House Specialist / Steward
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Key skills for this role
About the Role
W Hotels is hiring a Utility Cleaner to support kitchen, food and beverage, and laundry operations by cleaning dishes, linens, and work areas. This entry-level role requires no prior experience or education, with physical stamina to lift up to 50 pounds and stand for extended periods.
Key Skills for This Role
Responsibilities
- Prepare fresh clean linen and spotless dining ware for guests
- Operate and maintain cleaning equipment such as dish washing machines, hand wash stations, linen washers and dryers
- Transport dishware or linens across the hotel
- Ensure adherence to quality expectations and standards
- Develop and maintain positive working relationships with other employees and departments
- Report accidents, injuries, and unsafe work conditions to manager
Requirements
- No high school diploma or G.E.D. equivalent required
- No related work experience required
- No supervisory experience required
- Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
- Ability to stand, sit, or walk for an extended period
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Full Job Posting
Position Summary
- Utility Cleaners play an important role in support of vital hotel functions.
- They may work across departments (kitchen, food and beverage, laundry) to support cleaning needs.
- Tasks include preparing clean linen and dining ware, operating cleaning equipment, and transporting items.
Critical Success Factors
- Creating a safe workplace, following company policies and procedures, upholding quality standards.
- Ensuring professional uniform, personal appearance, and communications.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- Ability to stand, sit, or walk for an extended period.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Report accidents, injuries, and unsafe work conditions to manager.
Preferred Qualifications
- Education: No high school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
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