Health Club Receptionist
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Key skills for this role
About the Role
Mandarin Oriental Al Faisaliah Riyadh seeks a Health Club Receptionist to provide exceptional guest service, book treatments, and manage POS sales. The ideal candidate has knowledge of health club trends and excellent interpersonal skills.
Key Skills for This Role
Responsibilities
- Book all Health Club treatments and explain services to guests
- Handle POS sales including retail
- Check in and check out guests in a professional manner
- Greet guests upon arrival and give tours of the property
- Keep work area clean, neat and hygienic at all times
Requirements
- Knowledge of current Health Club trends in the industry
- Ability to relate to all levels of management and colleagues
- Excellent interpersonal and communication skills
- Knowledge of holistic concepts related to well being in a spa environment
Full Job Posting
About The Job
- Based at the Mandarin Oriental Al Faisaliah Riyadh within the Health Club Department, the Health Club Receptionist is responsible for booking all Health Club treatments, explaining services to guests, POS sales including retail, and checking in/out guests.
As Health Club Receptionist, you will be responsible for the following duties:
- Understand and comply with all corporate and hotel policies and standard operating procedures.
- Follow all Standards Operating Procedures (SOPs) as taught by Health Club Operation Supervisor/Manager.
- Keep work area clean, neat and hygienic at all times.
- Always ensure a warm friendly welcome to all guests. Greets all guests upon arrival, gives new guests tours of property and offers return guests re orientations.
- Assist in the smooth flow of the guests journey throughout the day.
As Health Club Receptionist, We Expect From You
- Must have knowledge of current Health Club trends in the industry.
- Must be able to relate to all levels of management and colleagues.
- Must have excellent interpersonal and communication skills.
- Must have knowledge of holistic concepts that relate to the well being of all guests in a spa environment.
Benefits
- A competitive salary.
- A Career development.
- Health insurance.
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