Head Waiter/Head Waitress - L'abysse
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Key skills for this role
About the Role
One&Only The Palm in Dubai is seeking an experienced Head Waiter/Head Waitress for L'Abysse, a fine dining restaurant. The role involves leading the service team, maintaining exceptional standards, and ensuring guest satisfaction.
Key Skills for This Role
Responsibilities
- Maintain exceptional service standards by ensuring all food and beverage orders are delivered promptly and accurately
- Lead, supervise, and monitor colleagues, delegating tasks effectively
- Ensure the restaurant environment is well presented, clean, safe, and aligned with the resort's image
- Provide genuine hospitality, greeting guests professionally and anticipating their needs
- Demonstrate strong product knowledge of all food and beverage items
- Uphold the highest standards of personal appearance, grooming, and hygiene
- Maintain effective communication within the team and between departments
- Follow all health, safety, sustainability, and emergency procedures
Requirements
- Minimum 2 years experience in a restaurant in a similar capacity
- Strong attention to detail, flexibility, and creativity
- Ability to work under pressure
- Excellent spoken and written communication skills in English
- Middle East/GCC experience is an advantage
Full Job Posting
Role Overview
- Head Waiter/Head Waitress at L'Abysse, a new culinary landmark at One&Only The Palm.
- Responsible for maintaining restaurant standards and leading, supervising, and motivating colleagues.
- Deliver service of the highest professional quality with meticulous attention to detail.
Key Duties and Responsibilities
- Maintain exceptional service standards by ensuring all food and beverage orders are delivered promptly, accurately, and in accordance with SOPs.
- Lead, supervise, and monitor colleagues, delegating tasks effectively.
- Ensure the restaurant environment is well presented, clean, safe, and aligned with the resort's image.
- Provide genuine hospitality, greeting guests professionally, anticipating their needs, and addressing concerns.
- Demonstrate strong product knowledge of all food and beverage items.
- Uphold the highest standards of personal appearance, grooming, and hygiene.
- Maintain effective communication, ensuring smooth coordination within the team and between departments.
- Follow all health, safety, sustainability, and emergency procedures.
Candidate Requirements
- Minimum 2 years experience in a restaurant in a similar capacity.
- Strong attention to detail, flexibility, creativity.
- Ability to work under pressure.
- Excellent spoken and written communication skills in English.
- Middle East/GCC experience is an advantage.
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