Head of Business Services
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Key skills for this role
About the Role
CTRD Arabia seeks a Head of Business Services to lead business support functions in KSA, including business management and government relations. The role involves compliance, policy development, team leadership, and stakeholder engagement.
Key Skills for This Role
Responsibilities
- Accountable for delivery of business support functions in the CMO, providing leadership and overarching management to functional teams.
- Responsible for driving and overseeing development of policies and processes that enhance effectiveness and efficiency in Business Services functional areas.
- Accountable for ensuring quality of business services is of the highest standard and continuously seeking ways to improve them.
- Accountable for reporting, monitoring and control of business support functions.
- Accountable for crisis management frameworks and processes, as well as business resilience and delivery of responses to incidents.
- Ensure compliance with KSA laws, implementing regulations, royal decrees and regulatory frameworks.
- Ensure accurate record keeping.
- Prepare for and lead company response to compliance audits and rectification requirements.
- Responsible for oversight of Security & Risk Management, Resilience Management and Health & Safety in KSA for CTRD Arabia.
- Maintain authoritative and current expertise of the KSA Nitaqat (Saudisation) program.
- Responsible for ensuring continual monitoring of changes to local laws, regulations and policies and updating company policies.
- Build a high performance team, foster collaboration, and develop cross functional integration.
Requirements
- Significant business management experience, including KSA
- Business management Bachelor's degree
- Financial management
- Compliance controls, audit readiness, regulatory documentation
- Commercial project management experience
- Policy formulation and development
- Process analysis and development
- Thorough knowledge of KSA business operating environment
- Excellent written and verbal communication skills
- Senior stakeholder / relationship management (Desirable)
- Conversational Arabic (Desirable)
Full Job Posting
Role Overview
- The Head of Business Services leads and manages the functions in KSA that enable and protect the business: Business Management and Government Relations.
- The role also owns relationships with a number of outsourced functions.
- Reports to the GM CTRD Arabia.
Role Responsibilities
- Accountable for delivery of business support functions in the CMO, providing leadership and overarching management to functional teams.
- Responsible for driving and overseeing development of policies and processes that enhance effectiveness and efficiency in Business Services functional areas.
- Accountable for ensuring quality of business services is of the highest standard and continuously seeking ways to improve them.
- Accountable for reporting, monitoring and control of business support functions.
- Accountable for crisis management frameworks and processes, as well as business resilience and delivery of responses to incidents.
- Ensure compliance with KSA laws, implementing regulations, royal decrees and regulatory frameworks.
- Ensure accurate record keeping.
- Prepare for and lead company response to compliance audits and rectification requirements.
- Responsible for oversight of Security & Risk Management, Resilience Management and Health & Safety in KSA for CTRD Arabia.
- Maintain authoritative and current expertise of the KSA Nitaqat (Saudisation) program.
- Responsible for ensuring continual monitoring of changes to local laws, regulations and policies and updating company policies.
- Build a high performance team, foster collaboration, and develop cross functional integration.
Essential Requirements
- Significant business management experience, including KSA.
- Business management Bachelor's degree.
- Financial management.
- Compliance controls, audit readiness, regulatory documentation.
- Commercial project management experience.
- Policy formulation and development.
- Process analysis and development.
- Thorough knowledge of KSA business operating environment.
- Excellent written and verbal communication skills.
Desirable
- Senior stakeholder / relationship management.
- Conversational Arabic.
Hours and Contract
- Hours of Work: 40 per week.
- Contract Type: Fixed term contract for one year, renewable subject to business requirements and in accordance with Saudi Labour Law.
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