Head of Application Development

Job Purpose

Functional Responsibilities

• Prepare and implement the section's operational plan and KPIs in line with the IT Department’s general strategy.
• Prepare, monitor, and recommend adjustments to the annual budget based on project needs.
• Supervise the formulation of and adherence to policies and procedures related to application development.
• Oversee technical and feasibility studies for new systems and lead the evaluation and decision-making process.
• Follow up on the development and maintenance of digital systems to ensure they align with organizational requirements.
• Supervise application launches in coordination with relevant departments.
• Manage and develop the technical aspects of the Authority's websites and smartphone applications.
• Oversee technical integration and linking with government and private entities.
• Lead automation projects and collaborate with teams to re-engineer procedures and improve operational efficiency.
• Promote innovation by adopting advanced technologies such as Artificial Intelligence (AI) and smart automation.
• Manage relationships and performance of service providers and vendors.
• Ensure compliance with quality standards, information security policies, and data confidentiality.

Operational & Financial Management

• Provide periodic performance reports and data to the Department Director to support decision-making.
• Monitor budget execution and report variances, recommending corrective actions when necessary.

People Management

• Prepare manpower planning strategies, budgets, and recruitment/training plans.
• Set section goals and conduct mid-year and year-end performance reviews.
• Provide guidance to staff on operational and personnel management issues.

Stakeholder Management

• All organizational units within the Authority.
• Relevant local, federal, semi-government, and private entities.

Required Qualifications & Skills

• **Academic:**
• Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or equivalent from an accredited university.
• 7+ years of relevant professional experience.
• Expertise in developing methodologies and best practices for adopting new technology.
• Ability to re-engineer business processes for effective technology use.
• Strong communication skills (verbal and written) and active listening.
• Innovative problem-solving and the ability to resolve complaints with practical solutions.
• Leadership ability to motivate, train, and maintain a high-productivity environment.

Competencies (Advanced Level)

• **Leadership:**
• Supporting and empowering change; leading and inspiring others; strategic thinking.
• **Behavioral:**
• Positivity; excellence in execution; community service and customer responsiveness; institutional understanding.
• **Technical:**
• Management of applications and digital systems development; technical project management.
• Important note:
• In alignment with our commitment to nationalization and institutional growth, this position is
• strictly open to UAE Nationals only
• .
• Candidates must hold a valid

Family Book (Khulasat Al Qaid)