Head Housekeeping Supervisor
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Key skills for this role
About the Role
Rotana is seeking a Head Housekeeping Supervisor to lead housekeeping operations at City Centre Rotana Doha. The role involves assigning tasks, ensuring cleaning standards, and training team members to deliver exceptional guest service.
Key Skills for This Role
Responsibilities
- Assign tasks to Housekeeping Supervisor and Room Attendants and show presence on the floors
- Check maintenance of equipment and ensure correct storage and use of cleaning agents
- Ensure all vacuuming, polishing, carpet care, and general cleaning is done professionally and according to schedules
- Implement training for all team members and ensure understanding of role and standards
- Maintain thorough knowledge of all products and services provided by Housekeeping
Requirements
- Passionate and guest focused with ability to deliver extraordinary customer service
- Experience in housekeeping supervision
Full Job Posting
Overview
- We are seeking passionate and dynamic guest focused Housekeeping professionals who pride themselves on delivering extraordinary levels of customer service.
- This position is based at City Centre Rotana Doha.
Key Responsibilities
- Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the ‘floors’
- Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly
- Ensure the correct and economical use of cleaning agents and their safe storage and that all day to day maintenance is reported promptly and followed up
- Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules
- Responsible for implementing trainings of all team members and ensure they understand the purpose of their role and standards required
- Thorough knowledge of all the products and services provided by Housekeeping
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