Head Housekeeping Supervisor
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Key skills for this role
About the Role
Rotana seeks a Head Housekeeping Supervisor to lead housekeeping operations, assign tasks, ensure cleaning standards, and train team members. The role requires experience in housekeeping management and a focus on guest satisfaction.
Key Skills for This Role
Responsibilities
- Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the floors
- Check the maintenance of equipment used by employees and ensure it is cleaned and stored correctly
- Ensure correct and economical use of cleaning agents and their safe storage
- Ensure all vacuuming, polishing, carpet care, general cleaning is done professionally according to schedules
- Implement trainings of all team members and ensure they understand their role and standards
Requirements
- Passionate and dynamic guest focused Housekeeping professional
- Ability to assign tasks to Housekeeping Supervisor and Room Attendants
- Knowledge of cleaning agents and their safe storage
- Experience in implementing trainings for team members
- Thorough knowledge of products and services provided by Housekeeping
Full Job Posting
Job Overview
- We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
Key Responsibilities
- Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the ‘floors’
- Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly
- Ensure the correct and economical use of cleaning agents and their safe storage and that the all day to day maintenance is reported promptly and followed up
- Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules
- Responsible for implementing trainings of all team members and ensure they understand the purpose of their role and standards required
- Thorough knowledge of all the products and services provided by Housekeeping
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