Hostess
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Key skills for this role
About the Role
Rotana in Riyadh is looking for a Hostess to greet guests, manage reservations, and coordinate with waiting staff. Candidates should have proven hostess experience, excellent communication skills, and a customer-focused attitude.
Key Skills for This Role
Responsibilities
- Greet and welcome guests as they arrive at the restaurant
- Manage reservations and seat guests accordingly
- Provide guests with menus and inform them of specials
- Take guests' coats and belongings and store them securely
- Monitor the flow of the dining area and coordinate with the waiting staff
- Answer phone calls and assist guests with inquiries and reservations
- Handle guest complaints and requests in a professional manner
Requirements
- Proven experience as a Hostess or similar role
- Excellent communication and interpersonal skills
- Ability to handle stressful situations in a calm and professional manner
- Strong organizational skills and attention to detail
- Customer focused mentality and a friendly demeanor
- Knowledge of restaurant procedures and etiquette
Full Job Posting
Job Responsibility
- Greet and welcome guests as they arrive at the restaurant
- Manage reservations and seat guests accordingly
- Provide guests with menus and inform them of specials
- Take guests' coats and belongings and store them securely
- Monitor the flow of the dining area and coordinate with the waiting staff
- Answer phone calls and assist guests with inquiries and reservations
- Handle guest complaints and requests in a professional manner
Candidate Requirements
- Proven experience as a Hostess or similar role
- Excellent communication and interpersonal skills
- Ability to handle stressful situations in a calm and professional manner
- Strong organizational skills and attention to detail
- Customer focused mentality and a friendly demeanor
- Knowledge of restaurant procedures and etiquette
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