Host / Hostess
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Key skills for this role
About the Role
Rotana is looking for a dynamic and self-motivated Host / Hostess to join the Food & Beverage team at City Centre Rotana Doha. You will warmly welcome guests, manage reservations, coordinate with the service team, and ensure an exceptional dining experience.
Key Skills for This Role
Responsibilities
- Offer consistently professional, friendly, warm and engaging service
- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure they are attended to and be available as a point of contact
- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
- Set up the outlet prior to business hours along with the service team
- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
- Observe the cleanliness and maintenance of the outlet and the entrance area
- Assure the well being of all guests by maintaining a close, friendly, yet discrete contact
- Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
- Contribute in setting up the outlets database
- Reassure the guests’ satisfaction upon their departure
Requirements
- Dynamic and self motivated personality
- Previous experience in a similar host/hostess role preferred
- Ability to provide professional, friendly, warm, and engaging service
- Excellent communication and interpersonal skills
- Ability to handle reservations and answer telephones impeccably
- Knowledge of menus and ongoing promotions
Full Job Posting
Role Overview
- We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.
- This position is based on City Centre Rotana Doha.
Key Responsibilities
- Offer consistently professional, friendly, warm and engaging service
- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
- Set up the outlet prior to the business hours along with the service team
- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
- Observe the cleanliness and maintenance of the outlet and the entrance area
- Assure the well being of all guests by maintaining a close, friendly, yet discrete contact
- Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
- Contribute in setting up the outlets database
- Reassure the guests’ satisfaction upon their departure
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