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naukri

Head Hostess

AccorHotel
Doha, QAT
Full Time
Lead
Onsite
3 weeks ago
Customer ServiceReservation ManagementTable ManagementCommunicationMenu KnowledgeCleaning and Organization
Free

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Customer ServiceReservation ManagementTable Management
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Job Overview

  • Under the general guidance of the Restaurant Manager, assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion
  • Respect the Mondrian Doha Vision at all times

Key Responsibilities

  • Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
  • Provide friendly, courteous, and professional service at all times
  • Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
  • Prepare table allocations from reservation book before respective meal period seating
  • Ensure good communication with Management
  • Maintain complete knowledge of all menu items
  • Prepare and check tables before service
  • Clear and reset tables
  • Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
  • Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times
  • Ensure that all cleaning duties are completed in allocated times to the Company standards
  • Complete all opening and closing procedures

Qualifications

  • Must be proficient in effective and efficient table maintenance
  • Be assertive and attentive at ALL times
  • Have thorough knowledge of all product and service procedures

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