Head Cashier/Admin

Job Summary

Cashier and Cash Management

• Supervise and guide cashiers during daily operations.
• Monitor cash transactions, POS operations, payment collections, refunds, voids, discounts, and cancellations.
• Perform cash counting, reconciliation, and closing reports, and report shortages or unusual transactions.
• Ensure proper handling of cash, card, online, and other payment methods.
• Keep the cashier area clean, organized, and properly managed.

Administrative Duties

• Maintain sales, cash, attendance, and operational records and prepare daily or periodic reports.
• Assist with staff attendance, schedules, and duty assignments.
• File invoices, receipts, purchase documents, and other records.
• Assist with general office administration, correspondence, data entry, and documentation.
• Coordinate with the accountant on sales, cash reports, invoices, and financial documents.
• Monitor office and stationery supplies and request replenishment when needed.

Market and Bakery Operations

• Coordinate with bakery, sales, and operations teams on daily requirements.
• Monitor product sales and assist with daily sales reports.
• Ensure market and bakery transactions are recorded in the POS system.
• Assist with stock and inventory documentation.
• Report operational issues, customer complaints, and cashier concerns to management.
• Ensure company policies and procedures are followed.

Staff Supervision

• Train new cashiers on POS, cash handling, customer service, and company procedures.
• Monitor cashier performance, attendance, punctuality, and work discipline.
• Prepare or assist with cashier duty schedules.
• Address minor operational issues and escalate serious matters to management.
• Ensure proper handover between shifts.

Requirements

• Previous experience as a Head Cashier, Senior Cashier, Cashier Supervisor, or Cashier/Admin in a relevant retail business.
• Good knowledge of POS systems, cash handling, administration, accounting procedures, Excel, and Word.
• Strong numerical, organizational, communication, customer service, and team supervision skills.
• Ability to work under pressure in a busy market or bakery environment.

Preferred Qualifications

• Previous experience covering both cashier and administrative duties.
• Experience with daily sales reconciliation and cash reports.
• Knowledge of inventory or stock management is advantageous.
• Knowledge of accounting software or ERP/POS systems is advantageous.

Working Conditions

• Full-time position.
• Flexibility to work shifts, weekends, and public holidays when required.

Compensation

• Pay is AED 3,000 to AED 3,500 per month.

Work Location

• Work is performed in person.