Hardware Sales Part Time (BARRHAVEN)
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Key skills for this role
About the Role
Home Depot Canada seeks a part-time Hardware Sales Associate in Barrhaven to provide fast, friendly customer service, assess customer needs, and drive sales. The role requires 1-2 years retail or trade experience, strong interpersonal skills, and a flexible schedule including evenings and weekends.
Key Skills for This Role
Responsibilities
- Greet, engage, and thank every customer in the department
- Actively seek customers throughout the store and escort them to appropriate merchandise
- Ask open ended questions to determine customer needs and level of expertise
- Discuss available options (good, better, best) and suggest related items/services
- Execute daily stock maintenance: ensure all products are signed, displayed, and clean
- Maintain knowledge of all products in department and adjacent departments
Requirements
- High School Diploma or equivalent
- 1 to 2 years Retail or Trade experience an asset
- Ability to work a flexible schedule including evenings and weekends
- Ability to bend, stoop, reach, twist, lift, push, pull, and move items
Full Job Posting
Position Overview
- Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
- Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items.
- Associates know how to greet, engage, and thank every customer and provide basic service in adjacent departments.
Key Responsibilities
- Ensures Customer Satisfaction: Following Home Depot’s GET Model of customer service.
- Actively seek customers throughout the store and escort customers to appropriate merchandise.
- Ask open ended questions about the customer’s projects to determine their needs and level of expertise.
- Promote services offered such as Special Services, Tool Rental, Pro Desk, etc.
- Drives Sales: Discuss available options (good, better, best) and suggest related items/services.
- Educate customers about the whole project.
- Execute daily stock maintenance: all products signed, displayed, and clean.
- Builds Skills and Knowledge: Maintain knowledge of all products in department and adjacent departments.
- Maintains Safety and Security: Follows all safety and Loss Prevention policies and procedures.
Minimum Requirements
- High School Diploma or equivalent.
- 1 to 2 years Retail or Trade experience an asset.
- Working within a flexible schedule that may include evening and weekends.
- Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items.
Pay Range
- The pay range for this position is between CAD 18.85 CAD 19.85.
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