Gulf Tender & Process Excellence Manager
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Key skills for this role
About the Role
AstraZeneca seeks a Gulf Tender & Process Excellence Manager to oversee tender workflows, distributor claims, and commercial operations across Gulf markets. The role involves managing the Tender Pro platform, driving G2N analytics, leading SOP development, and ensuring compliance.
Key Skills for This Role
Responsibilities
- Oversee tender workflow and ensure timely submissions of approved quotations to tender customers through distributors.
- Provide G2N analytics and actionable insights on pricing strategies for Gulf markets.
- Oversee the distributor claim management cycle and maintain the SWIFT platform.
- Lead SOP development for the Commercial Operations Department and conduct quarterly audits.
- Oversee governance of distributor POs and ensure SAP entries are processed in collaboration with finance.
Requirements
- Experience in tender management and process excellence
- Strong analytical skills with G2N analytics experience
- Proficiency in SAP and tender management platforms
- Excellent stakeholder management and cross functional collaboration skills
- Knowledge of distributor claims management and compliance
Full Job Posting
Role Summary
- Oversee tender workflow and ensure timely submissions of approved quotations to tender customers through distributors.
- Provide G2N analytics and actionable insights on pricing strategies of tender and trade customers for Gulf markets.
- Oversee the distributor claim management cycle and maintain the SWIFT platform.
- Lead SOP development for the Commercial Operations Department and conduct quarterly audits.
- Oversee governance of distributor POs and ensure SAP entries are processed in collaboration with finance.
What you'll do
- Maintain and oversee the SWIFT platform for seamless claim submission, validation, and approval across GCC.
- Proactively monitor approval flow to prevent delays and highlight delayed claims to department heads.
- Regularly review and update approval workflows to reflect organizational role changes.
- Maintain and optimize Tender Pro for end to end tracking of tender quotations and approvals.
- Leverage G2N analytics to provide data driven insights for tender pricing decisions.
- Review and analyze Gross to Net (G2N) performance across GCC markets.
- Conduct historical commercial benefit analysis to support forecasting and business planning.
- Lead SOP governance within the Commercial Operations Department.
- Collaborate with Compliance, Finance, and Commercial teams to update SOPs.
- Conduct quarterly audits to monitor adherence to SOPs.
- Oversee distributor POs via order portal and SAP, including value, quantity, brand, and backup documentation.
- Oversee mapping of commissions, rebates, discounts, CIF pricing, and new SKUs with backend support.
Qualifications
- Experience in tender management and process excellence.
- Strong analytical skills with G2N analytics experience.
- Proficiency in SAP and tender management platforms.
- Excellent stakeholder management and cross functional collaboration skills.
- Knowledge of distributor claims management and compliance.
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