Guest Service Associate - Front Desk (Arabic Speaker)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
As a Front Desk Agent, deliver exceptional guest service, manage reservations, resolve complaints, and maintain accurate accounts while ensuring guest satisfaction.
Key Skills for This Role
Full Job Posting
Your Role
As a Front Desk Agent, you will be the welcoming face of the hotel and a key ambassador of Rosewood s service philosophy.
You will ensure every guest experience is smooth, personalized, and memorable from check-in to check-out.
By managing reservation accuracy, guest accounts, inquiries, and problem resolution with grace and professionalism, you will play a central role in elevating the overall guest journey and supporting the Front Office operation in achieving its service and operational goals.
How You Ll Make The Place
- Deliver warm, efficient guest check-ins and check-outs while following all service standards.
- Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times.
- Resolve guest complaints professionally and effectively, ensuring complete guest satisfaction.
- Maintain accurate guest accounts, process payments, and adhere to all cashiering procedures.
- Communicate guest information, special requests, and VIP details to relevant departments.
- Manage room assignments, reservation updates, and daily status reports with accuracy and attention to detail.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Rosewood Hotels and Resorts
Assistant Chief Butler
United Arab Emirates, UAE
Rosewood Abu Dhabi is seeking an Assistant Chief Butler to oversee daily butler operations, coordinate the guest journey, and lead the butler team. The role requires exceptional service standards and interdepartmental co
Waiter/Waitress - Hidden Bar
Abu Dhabi, UAE
OUR PURPOSE AND CULTURE We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we ar...
Captain - Pool Bar
Abu Dhabi, UAE
OUR PURPOSE AND CULTURE We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we ar...
Guest Service Associate - Bell
Abu Dhabi, UAE
THE TEAM The Concierge team at Rosewood Abu Dhabi creates memorable first and last impressions for every guest. As ambassadors of the hotel, the team delivers intuitive service,...
Commis I - Bakery
Abu Dhabi, UAE
Rosewood Abu Dhabi is looking for a Commis Bakery to support pastry preparation and production, ensuring high-quality standards. The role involves mise en place, maintaining hygiene, and contributing to a safe kitchen en
Pool Host/Hostess
Abu Dhabi, UAE
Rosewood Abu Dhabi is seeking a Pool Host/Hostess to be the first point of contact for guests at the pool area, creating a warm welcome and ensuring a safe, comfortable, and relaxing environment. The role involves provid
Outlet Cashier
Abu Dhabi, UAE
Rosewood Hotels and Resorts is seeking an Outlet Cashier to process guest bills, payments, and transactions accurately. You will safeguard cash floats, reconcile transactions, and support financial compliance. Requires e
Host / Hostess - Pool Bar
Abu Dhabi, UAE
Rosewood Abu Dhabi is seeking a Host/Hostess for the Pool Bar to create exceptional first impressions by warmly welcoming guests, managing reservations, and coordinating seating arrangements. The role requires balancing
Assistant Chief Butler
United Arab Emirates, UAE
Waiter/Waitress - Hidden Bar
Abu Dhabi, UAE
Captain - Pool Bar
Abu Dhabi, UAE
Guest Service Associate - Bell
Abu Dhabi, UAE
Commis I - Bakery
Abu Dhabi, UAE
Pool Host/Hostess
Abu Dhabi, UAE
Outlet Cashier
Abu Dhabi, UAE
Host / Hostess - Pool Bar
Abu Dhabi, UAE