Growth Marketing Associate
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Key skills for this role
About the Role
qlub is seeking a Growth Marketing Associate to drive retention and engagement across CRM, social, and app channels. The role owns CRM execution, bank partnership comms, performance reporting, social/influencer campaigns, and app content curation.
Key Skills for This Role
Responsibilities
- Own CRM execution end to end — drafting copy for weekly email, WhatsApp, and push sends, briefing the graphic designer on asset needs, and building/scheduling sends in Cequens
- Own bank partnership comms (Mastercard, LIV Bank, and future partners) end to end, from brief to send
- Build a standing weekly performance report on CRM sends (open rate, CTR, redemption lift) and provide Account Managers with performance reports on marketing campaigns run for restaurants
- Coordinate social and influencer campaigns — locking shoot approvals and logistics with Account Managers, managing the influencer agency relationship, reviewing scripts/UGC against brand voice ahead of shoot day, and producing some UGC content directly
- Keep restaurant listings on the app fresh and build curated/trending collections (by cuisine, neighborhood, occasion) to drive engagement and repeat opens
Requirements
- Proven experience in CRM or growth marketing, ideally hands on running multi channel lifecycle campaigns (email, WhatsApp, push)
- Fluency in English
- Experience in payments, fintech, hospitality tech, or a high growth marketplace (nice to have)
- Arabic language skills and familiarity with the UAE/GCC market (nice to have)
Full Job Posting
Why qlub
- The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.
- From Pay at Table and Digital Menus to Order and Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.
- We're a fast scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.
The role
- qlub is scaling fast across markets worldwide, and we look for people who take real ownership of their work. As our next Growth Marketing Associate, you'll drive retention and engagement across CRM, social, and our app, turning every touchpoint into a reason for restaurants and diners to come back.
What You'll Own
- Own CRM execution end to end — drafting copy for weekly email, WhatsApp, and push sends, briefing the graphic designer on asset needs, and building/scheduling sends in Cequens
- Own bank partnership comms (Mastercard, LIV Bank, and future partners) end to end, from brief to send
- Build a standing weekly performance report on CRM sends (open rate, CTR, redemption lift) and provide Account Managers with performance reports on the marketing campaigns run for restaurants
- Coordinate social and influencer campaigns — locking shoot approvals and logistics with Account Managers, managing the influencer agency relationship, reviewing scripts/UGC against brand voice ahead of shoot day, and producing some UGC content directly
- Keep restaurant listings on the app fresh and build curated/trending collections (by cuisine, neighborhood, occasion) to drive engagement and repeat opens
Who you are
- You've done this before in a fast moving, high growth environment
- You move fast and make strong decisions with incomplete information
- You take real ownership and think like an operator, not a coordinator
- You're energized by hard problems in payments, hospitality, and customer experience
What you'll need
- Proven experience in CRM or growth marketing, ideally hands on running multi channel lifecycle campaigns (email, WhatsApp, push)
- Fluency in English is a must
Nice to have
- Experience in payments, fintech, hospitality tech, or a high growth marketplace
- Arabic language skills and familiarity with the UAE/GCC market
What we offer
- Real ownership over products that impact millions of diners and thousands of restaurants globally
- The opportunity to solve challenging problems in payments, hospitality, and customer experience
- A fast moving environment where great ideas quickly become reality
- Close collaboration with experienced operators, builders, and industry experts
- A chance to leave a visible mark on one of the fastest growing restaurant technology companies globally
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