Global Head of Major Projects Operations - location flexible in EMEA
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Key skills for this role
About the Role
KONE seeks a Global Head of Major Projects Operations to lead the delivery of strategic, complex projects worldwide. The executive is accountable for safety, profitability, governance, risk management, and building a world-class project delivery organization.
Key Skills for This Role
Responsibilities
- Own global Major Projects delivery performance, accountable for safety, customer satisfaction, schedule adherence, quality, cash flow and profitability
- Lead Major Projects governance, including defining and improving the operating model and ensuring disciplined application of project framework
- Drive risk management excellence by establishing a proactive risk culture and leading intervention plans for critical projects
- Build a world class Major Projects delivery organization by developing global standards and a strong pipeline of project leaders
- Partner across enterprise with Sales, Supply Chain, Finance, Procurement, Engineering, Legal and Operations leadership
Requirements
- Proven success leading large, complex project and project portfolios globally
- Deep expertise in project management, governance, and risk management
- Ability to operate comfortably at executive and corporate level
- Combines strategic vision with operational execution discipline
- Builds high performing teams across cultures and geographies
Full Job Posting
Role Overview
- The Global Head of Major Projects Operations is the executive accountable for the successful delivery of the company’s most strategic, complex and visible projects worldwide.
- The role ensures that major projects are executed safely, profitably and predictably, transforming execution excellence into a competitive advantage.
- Through strong governance, proactive risk management, operational discipline and leadership development, the role provides a single point of global accountability for project performance while building the capabilities, standards and talent required to consistently deliver landmark customer commitme
Scope
- Global ownership of Major Projects execution performance.
- Leadership of Major Project PMO, project governance and execution excellence.
- Oversight of project delivery performance across all Areas and Frontlines.
- Portfolio including mega projects, strategic projects, high rise, infrastructure, and other designated Major Projects marine is excluded.
Key Responsibilities
- Own Global Major Projects Delivery Performance: Accountable for safety, customer satisfaction, schedule adherence, quality, cash flow and profitability across the Major Projects order book.
- Establish clear performance targets, reporting mechanisms and corrective action processes.
- Drive predictable outcomes throughout the project lifecycle.
- Lead Major Projects Governance: Contribute to define and continuously improve the global Major Projects operating model, in alignment with Global Delivery Operations and Global Major Project.
- Ensure disciplined application of project framework, stage gate governance, risk reviews and escalation processes.
- Join executive reviews for critical projects and strategic customer commitments, in accordance with the Major Project Policy.
- Drive Risk Management Excellence: Establish a proactive risk culture across all Major Projects.
- Ensure early identification and mitigation of commercial, operational, contractual and execution risks.
- Lead intervention plans for critical projects, and support frontline teams during major escalations and recovery initiatives.
- Build a World Class MP Delivery Organization: Develop global standards for project management, site management and execution excellence.
- Drive harmonization of best practices across Regions and Areas.
- Build a strong global pipeline of project directors, project managers and execution leaders. Sponsor succession planning and leadership development programs.
Success measures (KPI’s)
- Major Project injury frequency rate and safety audit compliance
- Customer satisfaction and referenceability
- Major Project R10, R50, R50%
- Risk: number of red status projects and recovery success rate of escalated projects
- Succession coverage for key Major Project roles
- Certification levels of project leaders, and engagement of key talents
Leadership profile
- Has demonstrated success leading large, complex project and project portfolios globally.
- Operates comfortably at executive and corporate level.
- Possesses deep expertise in project management, governance and risk management.
- Combines strategic vision with operational execution discipline.
- Builds high performing teams across cultures and geographies.
- Is recognized as a trusted advisor by customers, frontline leaders and executive teams.
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