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Global Assistant Manager – Sales Performance & Data Analyst, Marketing, Global Logistics

DP World
, UAE
Contract
Manager
2 weeks ago
Power BICRM ReportingCommercial AnalyticsAdvanced ExcelData VisualizationBusiness Reporting
Free

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Power BICRM ReportingCommercial Analytics
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Job Purpose

  • A global commercial reporting and analytics role responsible for delivering dashboards, KPI reporting, performance analysis, and business insights using existing CRM and operational data sources, with no ownership of source system data, commercial decisions, or data governance processes.

Key Accountabilities

  • Support forecasting activities through analysis of historical performance, pipeline trends, and commercial data.
  • Analyse sales and commercial performance data to identify trends, risks, opportunities, and areas for improvement.
  • Develop and maintain Power BI dashboards and reports to monitor commercial performance across verticals, regions, capabilities, and accounts.
  • Monitor and report on key KPIs, including lead conversion rates, pipeline performance, revenue development, win/loss ratios, forecast accuracy, account growth performance.
  • Develop regular commercial analytics reports and executive summaries for leadership teams.
  • Translate complex data into clear and actionable business insights and visual storytelling.
  • Provide analysis and insights on marketing activities and their contribution to pipeline development and commercial outcomes.
  • Support performance monitoring for global accounts against their commercial targets and commercial objectives.
  • Develop and improve automated reporting capabilities using Power BI, Excel, and related analytical tools.
  • Support preparation of annual budgets and forecasts across verticals, accounts, capabilities, and regions based on historical performance and pipeline trends.

Qualifications, Experience and Skills

  • Bachelor’s degree in Data Analytics, Business Administration, Logistics, Marketing, Computer Science, or a related field.
  • Minimum 3–5 years of relevant experience in data analytics, commercial reporting, sales operations, or business performance analysis.
  • Experience with marketing performance reporting, digital analytics, or marketing automation platforms is advantageous.
  • Exposure to website analytics and customer engagement reporting is preferred.
  • Experience within logistics, freight forwarding, supply chain, or commercial environments is preferred.
  • Hands on experience with CRM platforms, preferably Microsoft Dynamics CRM.
  • Experience in Power BI dashboard development and commercial reporting.
  • Exposure to sales pipelines, vertical organizations, and key account management environments.
  • Experience working with cross functional and matrix organisations.

Essential Skills

  • Power BI
  • CRM reporting
  • Commercial analytics
  • Advanced Excel
  • Data visualisation
  • Business reporting

Desirable Skills

  • Marketing analytics
  • Logistics industry experience
  • Forecasting exposure
  • AI enabled reporting tools

Skills & Competencies

  • Strong analytical and problem solving capabilities.
  • Excellent attention to detail and commitment to data accuracy.
  • Ability to convert complex data into meaningful business insights and visual storytelling.
  • Strong communication and stakeholder management skills.
  • Ability to work effectively across cross functional and multicultural teams.
  • Strong organisational and time management skills with the ability to manage multiple priorities.
  • Agile mindset with a continuous improvement orientation.
  • Understanding of commercial and marketing performance metrics and experience interpreting business performance data.
  • Commercial awareness and understanding of logistics and supply chain processes.
  • Ability to communicate effectively with both technical and non technical audiences.
  • Fluent written and spoken English; additional languages are an advantage.

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