General Service Support - Graduate
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Philips Health Systems seeks a recent graduate to join its Services Delivery team in KSA. The role involves installing, maintaining, and repairing healthcare equipment, with a focus on quality and customer support.
Key Skills for This Role
Responsibilities
- Install Philips Healthcare equipment according to quality and installation time standards
- Perform planned maintenance and equipment modifications within scheduled time and quality standards
- Perform corrective maintenance, supported by tier 2 support helpdesk when necessary
- Submit timely and accurate service data, job sheets, reports, expense claims, and other paperwork
- Identify customer needs and potential commercial leads, providing feedback to management
- Represent Philips professionally with customers in appearance and behavior
Requirements
- Post 2024 Bachelor/Master graduate in Biomedical Engineering, Electrical Engineering or equivalent
- Experience in maintenance and troubleshooting of technical complex systems (asset)
- Fluent in English, verbal and written
- Fluent in local language (Arabic)
- Customer oriented
- Available for business trips inside KSA (driving license needed)
Full Job Posting
Role Overview
- As a Services Support Graduate you will become a part of Health Systems Services Delivery team in KSA that is highly energized and eager to win.
- We value diversity, ownership, out of the box thinking and ideas to strengthen our marketing strategy.
- We closely collaborate with other functions to deliver the best possible support for our customers and patients.
Your Role
- Install Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH
- Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH
- Perform corrective maintenance, supported when necessary by tier 2 support helpdesk
- Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
- Being aware of customer needs and potential commercial leads (Philips Lifecycle Solutions PLS) through customer visits and provide feedback and recommendations to the management
- Being a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets
You're the right fit if
- You are a post 2024 Bachelor / Master graduate of Biomedical Engineering, Electrical Engineering or equivalent
- Have experience in maintenance and troubleshooting of technical complex systems as an asset
- Fluent in English, verbal and written in addition to local language
- Customer oriented
- Available for business trips (driving license needed) inside the KSA
In return, we offer you
- A challenging, innovative environment with great opportunities for you to explore
- Competitive benefits, a flexible work schedule and access to regular local health & well being focused activities
- A 12 month program that will provide a unique opportunity to gain valuable skills in a supportive environment
- The ability to grow within a multinational company and to understand the processes and structure of Health Tech Business
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Philips Health Systems
Key Account Manager
Jeddah, KSA
Job Title Key Account Manager Job Description We are seeking a highly strategic and commercially minded Key Account Manager to manage and grow our key retail partnerships. The i...
Partner Manager ACI Growth
United Arab Emirates, UAE
Responsible for leading strategic partnerships, driving business growth, and overseeing commercial strategies in Acute Care Informatics with strong business development skills.
Content Manager
Jeddah, KSA
Your role: The Content Manager is accountable for shaping the end-to-end content strategy and execution to strengthen brand equity, enhance consumer engagement, and drive measur...
Clinical Consultant, ACI META
Saudi Arabia, KSA
You will be responsible for driving the growth of Acute Care Informatics (ACI) solutions in the META region. You will help prospective ACI customers realise the value of our sol...
Sales Analytics
Dubai, UAE
Support sales strategies and analyze performance metrics while collaborating with leadership; requires Emirati national with strong analytical skills and customer orientation.
General Sales Support
Riyadh, KSA
Provides general sales support, utilizing Salesforce.com and Conga/Apttus CPQ tools, while collaborating with commercial teams and applying analytical skills.
Business Marketing Manager IGT F
United Arab Emirates, UAE
Responsible for executing marketing plans, driving business growth, managing product introductions, and collaborating across teams in the healthcare sector.
Key Account Manager
Jeddah, KSA
Partner Manager ACI Growth
United Arab Emirates, UAE
Content Manager
Jeddah, KSA
Clinical Consultant, ACI META
Saudi Arabia, KSA
Sales Analytics
Dubai, UAE
General Sales Support
Riyadh, KSA
Business Marketing Manager IGT F
United Arab Emirates, UAE