Front Office Receptionist
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Key skills for this role
About the Role
Rixos Hotels Gulf is seeking a professional Front Office Receptionist for a full-time, on-site role in Abu Dhabi. The role involves greeting visitors, managing communications, scheduling appointments, and performing administrative tasks.
Key Skills for This Role
Responsibilities
- Greet and direct visitors, ensuring a warm and professional welcome
- Answer and manage incoming phone calls, emails, and other communications in both Russian and English
- Schedule appointments and maintain calendars for executives and meeting rooms
- Handle administrative tasks such as data entry, filing, and document preparation
- Coordinate travel arrangements and process expense reports when required
- Manage incoming and outgoing mail and packages
- Maintain a clean and organized reception area
- Assist with various office management tasks to ensure smooth daily operations
- Collaborate with other departments to support overall organizational efficiency
- Adhere to security protocols and maintain visitor logs
Requirements
- Fluency in English and Russian (both written and spoken) is essential
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong organizational and multitasking abilities
- Customer service orientation with a professional and friendly demeanor
- Previous experience as a receptionist or in a similar front office role
- High school diploma or equivalent (required)
- Bachelor's degree in Hospitality, Business Administration, or related field (preferred)
- Ability to maintain confidentiality and handle sensitive information
- Flexibility to adapt to changing priorities
Full Job Posting
Job Description
- We are seeking a professional and organized Front Office Receptionist to join our team in Abu Dhabi.
- As the first point of contact, you will create a positive and welcoming environment.
Responsibilities
- Greet and direct visitors, ensuring a warm and professional welcome.
- Answer and manage incoming phone calls, emails, and other communications in both Russian and English.
- Schedule appointments and maintain calendars for executives and meeting rooms.
- Handle administrative tasks such as data entry, filing, and document preparation.
- Coordinate travel arrangements and process expense reports when required.
- Manage incoming and outgoing mail and packages.
- Maintain a clean and organized reception area.
- Assist with various office management tasks.
- Collaborate with other departments to support overall organizational efficiency.
- Adhere to security protocols and maintain visitor logs.
Qualifications
- Fluency in English and Russian (both written and spoken) is essential.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong organizational and multitasking abilities.
- Customer service orientation with a professional and friendly demeanor.
- Previous experience as a receptionist or in a similar front office role.
- Experience working in a multicultural environment.
- High school diploma or equivalent (required).
- Bachelor's degree in Hospitality, Business Administration, or related field (preferred).
- Knowledge of hospitality industry practices (preferred).
- Ability to maintain confidentiality and handle sensitive information.
- Flexibility to adapt to changing priorities.
What’s in it for you
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world.
- Ability to make a difference through our Corporate Social Responsibility activities.
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