Front Office Administrator
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Key skills for this role
About the Role
Karate Kid Martial Arts in Dubai seeks an experienced Front Office Administrator to manage admissions, communications, batch scheduling, and day-to-day reporting. The ideal candidate has proven front office experience in a martial arts or fitness business and strong organizational skills.
Key Skills for This Role
Responsibilities
- Streamline the admissions process and provide in depth knowledge of membership packages, fees, and club policies
- Manage inbound and outbound calls with professionalism and respond to inquiries promptly
- Coordinate and schedule martial arts classes and events, ensuring accurate communication to members and instructors
- Provide detailed reports on attendance, membership, and other key metrics
- Assist in general administrative tasks to maintain a well organized office environment
Requirements
- Proven experience in a front office/administrative role within a martial arts or similar fitness oriented business
- Exceptional communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Proficient in Microsoft Office Suite and relevant administrative tools
- Ability to multitask and prioritize effectively in a fast paced environment
Full Job Posting
Job Overview
- Karate Kid Martial Arts in Dubai is seeking an experienced Front Office Administrator to manage admissions, communications, batch scheduling, and day to day operations.
Key Responsibilities
- Utilize prior experience to streamline the admissions process efficiently.
- Provide in depth knowledge of membership packages, fees, and club policies.
- Manage inbound and outbound calls with professionalism and efficiency.
- Respond to inquiries promptly, delivering a high standard of customer service.
- Keep members informed about schedule changes, events, and other relevant information.
- Demonstrate proficiency in coordinating and scheduling martial arts classes and events.
- Ensure accurate and timely communication of schedules to both members and instructors.
- Leverage reporting skills to provide detailed and insightful reports on attendance, membership, and other key metrics.
- Collaborate with the management team to provide strategic insights based on data.
- Apply organizational prowess to assist in general administrative tasks, maintaining a well organized office environment.
- Collaborate with team members to ensure seamless day to day operations.
Requirements
- Proven experience in a front office/administrative role within a martial arts or similar fitness oriented business.
- Exceptional communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficient in Microsoft Office Suite and relevant administrative tools.
- Ability to multitask and prioritize effectively in a fast paced environment.
Benefits
- Competitive salary based on experience.
- Opportunities for professional growth within a dynamic martial arts club.
Salary
- AED 2,500 AED 2,750 per month.
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