Front of House Operative
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Key skills for this role
About the Role
Macro seeks a Front of House Operative to deliver high-standard reception and client services in Abu Dhabi. The role involves managing visitor experiences, meeting room coordination, and administrative support.
Key Skills for This Role
Responsibilities
- Act as primary point of contact for visitors, guests, and staff, delivering a polished first impression
- Manage day to day front of house operations to ensure seamless visitor and client experience
- Manage reception and switchboard services, handling enquiries professionally
- Coordinate meeting room bookings, access, and hospitality requirements
- Support corporate meetings and events, ensuring spaces are prepared to high standard
- Provide general administrative support related to workplace operations
- Maintain accurate records, logs, and documentation
- Support day to day access control processes for staff, visitors, and contractors
Requirements
- Exceptionally well presented, professional, and confident in a front facing role
- Strong service mindset with pride in delivering high standards
- Reliable, organised, and comfortable working in a structured corporate environment
- Clear communication skills in English
- Competent in Microsoft Outlook, Excel, and standard office systems
- Experience in front of house, hospitality, corporate services, or facilities support (desirable)
- Exposure to professional services or blue chip office environments (desirable)
Full Job Posting
About Us
- Macro is a global specialist in facilities management, providing services to prominent brands.
About The Role
- The Front of House Operative is the face of the workplace and a key representative of Macro and the client.
- This is a highly visible role within a professional consultancy environment.
- You will deliver consistently high standard of front of house service and support staff and visitors.
Key Responsibilities
- Act as primary point of contact for visitors, guests, and staff.
- Manage day to day front of house operations.
- Build effective working relationships with client stakeholders and internal teams.
- Manage reception and switchboard services.
- Coordinate meeting room bookings, access, and hospitality requirements.
- Support corporate meetings and events.
- Provide general administrative support related to workplace operations.
- Maintain accurate records, logs, and documentation.
- Support day to day access control processes.
- Assist with basic financial administration such as petty cash handling.
About You
- Exceptionally well presented, professional, and confident.
- Strong service mindset.
- Reliable, organised, and comfortable in structured corporate environment.
- Clear communication skills in English.
- Competent in Microsoft Outlook, Excel, and standard office systems.
- Experience in front of house, hospitality, corporate services, or facilities support (desirable).
- Exposure to professional services or blue chip office environments (desirable).
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