Front Desk Receptionist
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Key skills for this role
Role Overview
Support day-to-day property operations and guest experiences as a Front Desk Receptionist in Riyadh.
Coordinate communication among guests, service providers, maintenance teams, cleaning teams, and other stakeholders.
Key Skills for This Role
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About the Company
Stella Stays operates furnished, technology-enabled homes across MENA for short- and long-term stays.
The company describes itself as a fast-growing hospitality brand focused on modern guest living.
Role Overview
Support day-to-day property operations and guest experiences as a Front Desk Receptionist in Riyadh.
Coordinate communication among guests, service providers, maintenance teams, cleaning teams, and other stakeholders.
Responsibilities
- Conduct daily check-in and check-out inspections and maintain property readiness.
- Manage inventory, stock counts, property reports, documentation, and quality assurance.
- Supervise maintenance and cleaning teams and coordinate repairs and maintenance tasks.
- Respond to on-ground guest requests and coordinate add-on services.
- Source and manage service providers and vendors and negotiate contracts.
- Maintain data confidentiality.
- Greet visitors, answer calls, manage mail and packages, and maintain the reception area.
- Assist with ad hoc administrative tasks.
Qualifications
- A bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
- Proven operations and front desk management experience, preferably in hospitality.
- Strong organization, multitasking, attention to detail, communication, and interpersonal skills.
- Proficiency in property management systems and relevant software.
- Ability to work independently and make sound decisions in a fast-paced environment.
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