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Front Desk Receptionist

Stella Stays
Riyadh Region, KSA
Full-time
Entry
Onsite
Discovered 1 weeks ago
Front desk managementHospitality operationsProperty management systemsInventory managementVendor and service provider coordinationGuest services
Free

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Front desk managementHospitality operationsProperty management systems
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About Stella Stays

Stella Stays operates technology-enabled furnished homes across MENA for short- and longer-term stays.

The company describes a fast-moving, high-growth environment focused on modern hospitality and living experiences.

Role Overview

Stella Stays is seeking a highly organized and detail-oriented Front Desk Receptionist in Riyadh.

The role supports day-to-day property operations, guest experiences, and communication between stakeholders.

Responsibilities

  • Conduct daily check-in and check-out inspections to ensure property readiness and guest satisfaction.
  • Manage in-house inventory and stock counts.
  • Supervise maintenance and cleaning teams and coordinate their schedules.
  • Coordinate repairs and maintenance tasks promptly.
  • Prepare daily, weekly, and monthly property operations and guest feedback reports.
  • Ensure compliance with property documentation and quality assurance standards.
  • Respond to guest requests and coordinate add-on services with providers.
  • Source and manage vendors and service providers and negotiate favorable contracts.
  • Maintain data control and confidentiality of sensitive information.
  • Greet visitors, answer calls, manage mail and packages, and maintain the reception area.
  • Assist with ad hoc administrative tasks as assigned.

Qualifications

  • A bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
  • Proven operations and front desk management experience, preferably in hospitality.
  • Strong organization, multitasking, attention to detail, communication, and interpersonal skills.
  • Proficiency in property management systems and other relevant software.
  • Ability to work independently and make sound decisions in a fast-paced environment.

Role Scope

The listed responsibilities describe the general nature of the role and may include additional duties assigned by management.

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