Fraud Investigations & Digital Forensics Manager

Overview

Role Purpose

Key Accountabilities Of The Role

• Lead and participate in Fraud Investigations and Examinations in line with Fraud Investigation Policy & Procedure and ACFE Code of Ethics.
• To investigate fraud cases, as assigned by the FID Management referred by various entities.
• Conduct Investigations with regards to suspected fraud cases and in line with the Fraud Investigation Policy & Procedure and ensure collaboration with the related departments within ADIB.
• Be the specialist in FID for IT/Digital related fraud/forensic cases. Lead such investigations and provide support to FID members in other cases on such matters.
• Be the specialist in FID for data analytics required during investigations. Provide support to FID members in other cases on such matters.
• Lead and participate in investigation of suspected fraud incidents to determine the occurrence of fraud, its exposure, root causes, parties involved (both internal & external) and provide appropriate recommendations to respective stakeholders.
• To prepare case files and report any suspected fraudulent claims to fraud manager.
• Assist Unit Head of Fraud Investigations in conducting fraud & misconduct investigations, special reviews and in building a strong Anti-fraud culture within ADIB.
• Support in the preparation of the reporting to senior management, when required.
• Assist in maintaining an up-to-date Fraud Investigation Policy & Procedure which guides the investigation process
• Support in the establishment of STR Reporting Framework within the department and ensure accurate and timely reporting of all the FID related cases.
• Identify and discuss the control issues identified during the investigations process with the respective stakeholders.
• Coordinate with HR, Business Line, Legal, Operations & Technology, Risk Management, Compliance and Corporate Governance, etc. to communicate and obtain requisite information to facilitate investigation process.
• Perform peer quality review on the investigation findings draft reports issued by the respective investigators for final review by Unit Head Fraud Investigations and Senior Manager Investigations.
• Responsible for investigation working paper documenting evidence supporting the investigation conclusion and legal process.
• Responsible for follow-up and monitoring of investigation recommendations and corrective action plan implementation by management.
• Oversee and follow-up on the actions proposed by the FID team and escalate as necessary (overdue, rejected, work-in-progress… etc.)
• Ensure to safeguard the integrity of evidence and documentation related to fraud cases.
• Perform additional tasks as assigned by the FID Management.
• To attend Court (Magistrates and Crown Court) to give evidence when required.
• To maintain accurate and full records – pocket notebook for use in evidence, case files and disclosure management documents.
• Participate in special assignments and consultancy services pertaining to Fraud Investigations Department as directed.
• Maintain an excellent working knowledge of legislation and practices associated with criminal and civil investigations.
• Assist FID Management in implementing a robust Antifraud framework and creating an Antifraud culture.
• Keep abreast of improvements and current developments in banking environment, and in fraud examination and investigation standards, procedures, and techniques.
• Have excellent communication skills to liaise with internal and external partners in respect of fraud related issues including advising on processes and provide support and training.
• Ability to work with internal and external partners to promote the prevention of fraud in a corporate setting.
• Specialist Skills / Technical Knowledge Required for this role:
• Bachelor’s or Master’s degree in information technology (IT), information security, digital platforms etc. from a recognized institution.
• Certifications such as Certified Fraud Examiner CFE, CISM (Certified Information Security Manager), CISA (Certified Information Security Auditor), CEH (Certified Ethical Hacker), Certifications in data analytics, big data etc. will be an added advantage.
• Understanding of Banking Operations and regulatory requirements.
• Excellent Communication and Interpersonal Skills with ability to manage external and internal stakeholders.
• Minimum of 7 years’ experience in Fraud Investigations or Audit or related control function in relation with financial services industry. Out of this at least 3 years of experience is required in IT Forensics, Information Security, IT security, etc.
• Extensive knowledge in fraud examination, fraud management, internal control, risk management, IT security and data analytics.
• High degree of analytical, reasoning/judgmental skills.
• Proficiency in English is a must and in Arabic is preferred.
• Excellent communication (writing & verbal) skills, good leadership skills.