Food & Beverage Supervisor
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Key skills for this role
About the Role
Shangri-La Dubai is hiring a Food & Beverage Supervisor to support restaurant operations and deliver exceptional guest experiences. The role involves leading the team, maintaining service standards, and handling guest concerns.
Key Skills for This Role
Responsibilities
- Support the daily operation of the restaurant in collaboration with the Restaurant Manager
- Interact with guests and maintain high quality service standards at all times
- Lead, motivate, and develop team members to foster a positive and cohesive work environment
- Handle guest concerns and complaints professionally and effectively
- Assist with scheduling, forecasting, and monitoring restaurant performance and profitability
- Ensure an exceptional dining experience while maintaining the restaurant’s ambiance and service standards
Requirements
- Passionate about Food & Beverage and delivering outstanding guest experiences
- Enjoys interacting with guests and building meaningful connections
- A strong team player with excellent leadership and communication skills
- Communicates fluently in English; knowledge of the local language is an advantage
- Preferably has experience in a luxury restaurant or a 5 star international hotel in a similar role
- A self starter who thrives in a fast paced environment and enjoys new challenges
Full Job Posting
About The Role
- As a Food & Beverage Supervisor, you will be responsible for supporting the smooth day to day operation of the restaurant while delivering exceptional guest experiences.
- You will lead and motivate the team, maintain high service standards, and work closely with the Restaurant Manager to ensure operational excellence, guest satisfaction, and profitability.
Key Responsibilities
- Support the daily operation of the restaurant in collaboration with the Restaurant Manager.
- Interact with guests and maintain high quality service standards at all times.
- Lead, motivate, and develop team members to foster a positive and cohesive work environment.
- Handle guest concerns and complaints professionally and effectively.
- Assist with scheduling, forecasting, and monitoring restaurant performance and profitability.
- Ensure an exceptional dining experience while maintaining the restaurant’s ambiance and service standards.
About You
- Passionate about Food & Beverage and delivering outstanding guest experiences.
- Enjoys interacting with guests and building meaningful connections.
- A strong team player with excellent leadership and communication skills.
- Communicates fluently in English; knowledge of the local language is an advantage.
- Preferably has experience in a luxury restaurant or a 5 star international hotel in a similar role.
- A self starter who thrives in a fast paced environment and enjoys new challenges.
Why Join Us
- A workplace that values your passion and supports self realization and personal growth.
- Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
- Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
- Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
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