Food & Beverage Supervisor - Catering
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Key skills for this role
About the Role
In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known Endeavour to resolve all complaints during shift and logs.
Key Skills for This Role
Responsibilities
- Conduct shift briefings to ensure hotel activities and operational requirements are known
- Resolve complaints during shift and log them for follow up
- Supervise cash handling and banking procedures
- Control stock and monitor security procedures
- Assist with menu and wine list creation
- Supervise functions and outlet service
Requirements
- Experience in hotel F&B supervision
- Knowledge of cash handling and banking procedures
- Ability to supervise functions and outlet service
Full Job Posting
Key Responsibilities
- Conduct shift briefings to ensure hotel activities and operational requirements are known
- Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
- Supervise cash handling and banking procedures
- Prepare daily banking and cash flow reports
- Establish and instruct staff in cash security procedures
- Deal with irregular payments
- Supervise the maintenance of service equipment
- Monitor standards of guest facilities and services
- Control stock and monitor security procedures
- Assist with menu and wine list creation
- Supervise functions
- Supervise outlet service
Requirements
- Works with Superior on manpower planning and management needs
- Works with Superior in the preparation and management of the Department's budget
- Develop a complete knowledge of menu items, their garnish, contents and preparation methods
- Be ready to answer any guest questions about the menu in a positive and concise way
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