{bc}
linkedin

Food & Beverage Manger - Sheraton The Walk Dubai

Sheraton Hotels & Resorts
Dubai, UAE
Full Time
Manager
Onsite
4 weeks ago
Food and Beverage OperationsBudget ManagementTeam LeadershipCustomer ServiceFinancial ManagementEmployee Engagement
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Food and Beverage OperationsBudget ManagementTeam Leadership
Smart Apply

Full Job Posting

Job Summary

  • Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations.
  • Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
  • Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations.
  • Develops and implements business plan for food and beverage.

Candidate Profile Education And Experience

  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
  • OR 2 year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Core Work Activities Developing and Maintaining Budgets

  • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
  • Maintains a positive cost management index for kitchen and restaurant operations.
  • Utilizes budgets to understand financial objectives.

Leading Food and Beverage Team

  • Manages the Food and Beverage departments (not catering sales).
  • Supervises and manages employees. Manages all day to day operations.
  • Oversees all culinary, restaurant, beverage and room service operations.
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
  • Provides proactive coaching and counseling to team members.
  • Monitors and maintains the productivity level of employees.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.

Ensuring Exceptional Customer Service

  • Provides excellent customer service.
  • Responds quickly and proactively to guest's concerns.
  • Understands the brand's service culture.
  • Sets service expectations for all guests internally and externally.
  • Takes ownership of a guest complaint/problem until it is resolved.
  • Verifies all banquet functions are up to standard and exceed guest's expectations.

Managing and Conducting Human Resource Activities

  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Conducts performance reviews in a timely manner.
  • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
  • Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

Additional Responsibilities

  • Complies with all corporate accounting procedures.
  • Provides information to supervisors, co workers, and subordinates by telephone, in written form, e mail, or in person.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Drives effective departmental communication and information systems through logs, department meetings and property meetings.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Sheraton Hotels & Resorts