Food & Beverage Manager
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Key skills for this role
About the Role
Qatar Airways seeks an experienced Food & Beverage Manager to organize and control front of house F&B operations, drive business analytics, and oversee concessions and JV partnerships.
Key Skills for This Role
Responsibilities
- Drive operational excellence as per Senior Manager / Divisional leadership
- Develop cyclical Product offers: Menu and composition calendar to optimize business performance
- Develop and implement F&B Sales data management system to ensure optimal price and quality balance
- Day to day management and oversight of all F&B operations and landside outlets
- Implement and maintain all F&B operational policies and procedures
- Ensure safe food service practices are maintained for food handling, cleaning and hygiene, as per HACCP
- Achieve financial objectives in accordance to the AOP and maximize revenues and profitability
- Ensure customer service standards are maintained at all times
- Ensure all in store and marketing activity is correctly briefed and executed
- Develop financial astuteness of team through monthly business analysis
- Analyze variances to financial targets and initiate corrective actions
- Coordinate with and provide support to all JVCo's and concessionaires
Requirements
- Relevant College or University qualification to min Bachelor's level
- Qualifications in both food preparation and service such as City & Guilds (or equivalent)
- HACCP Certified
- Member of Institute of Hospitality (formally MHCIMA) (or equivalent)
- Minimum 7 years relevant experience
- Currently Food and Beverage Manager within a similar culture within an international Airport, Hotel or Shopping complex
- Ability to manage a diverse and innovate brand mix in a fast paced environment
- Progressive growth in guest satisfaction, team engagement and financial results
- Implement and maintain the highest standards in food service and hygiene
- Electronic point of sale system skills at expert level
- Decision Making and Problem Solver
- Business Acumen and Financially Astute
Full Job Posting
About the role
- The Food & Beverage Manager organize, manage and control all front of house food and beverage (F&B) operations as per established strategy and business plan for the financial year.
Key Accountabilities
- Drive operational excellence as per Senior Manager / Divisional leadership
- Develop cyclical Product offers: Menu and composition calendar to optimize business performance
- Develop and implement F&B Sales data management system to ensure optimal price and quality balance
- Day to day management and oversight of all F&B operations and landside outlets
- Implement and maintain all F&B operational policies and procedures
- Ensure safe food service practices are maintained for food handling, cleaning and hygiene, as per HACCP
- Achieve financial objectives in accordance to the AOP and maximize revenues and profitability
- Ensure customer service standards are maintained at all times
- Ensure all in store and marketing activity is correctly briefed and executed
- Develop financial astuteness of team through monthly business analysis
- Analyze variances to financial targets and initiate corrective actions
- Coordinate with and provide support to all JVCo's and concessionaires
About You
- Relevant College or University qualification to min Bachelor's level
- Qualifications in both food preparation and service such as City & Guilds (or equivalent)
- HACCP Certified
- Member of Institute of Hospitality (formally MHCIMA) (or equivalent)
- Minimum 7 years relevant experience
- Currently Food and Beverage Manager within a similar culture within an international Airport, Hotel or Shopping complex
Job Specific Skills
- Ability to manage a diverse and innovate brand mix in a fast paced environment
- Progressive growth in guest satisfaction, team engagement and financial results
- Implement and maintain the highest standards in food service and hygiene
- Electronic point of sale system skills at expert level
- Decision Making and Problem Solver
- Business Acumen and Financially Astute
- Diplomatic and culturally aware
- Ability to communicate effectively at all levels
- Managerial skills Ability to delegate work, set clear direction and manage workflow
- Strong mentoring and coaching skills
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