Field Force Manager

Why Join Us

• Since its founding in Suwon, Korea in 1969, the Organisation has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands, managing more than 200 subsidiaries around the world.
• At the Organisation, we believe in empowering people to lead and drive progress.
• The Organisation inspires the world and shapes the future with transformative ideas and technologies.
• The company is redefining the worlds of TVs, digital signage, smartphones, wearables, tablets, home appliances and network systems, as well as memory, system LSI and foundry.
• The Organisation is also advancing medical imaging technologies, HVAC solutions and robotics, while creating innovative automotive and audio products through Harman.
• With its SmartThings ecosystem, open collaboration with partners, and integration of AI across its portfolio, the Organisation delivers a seamless and intelligent connected experience.
• If you are ready to grow with a global leader, we want you on our team.
• A Snapshot of your day
• Source insights from available data, and develop Channel in-store visibility and traffic growth strategies.
• Adopt the strategies with the ultimate goal to achieve sustainable Sales growth in respective channels.
• How Will You Make An Impact?
• *Channel Strategy:*
• Help developing regional channel (go-to-market) strategy starting to the retail shop front
• Help driving right in-store portfolio management; criteria based incentive schemes across channels
• Help developing Field Force management strategy: incentive, trainings, talent retention strategy
• Development, adoption and tracking actionable Retail store KPIs (Sales, Targets delivery, mix and other)
• Implement, check and maintain Samsung retail guideline standards
• *Execution*
• Engage with the regional Samsung teams to build the distributor and channel organization capability
• Engage with Promoters, setup promoter management KPIs for the regional teams and create a plan for noticeable improvement of the in-store experience (overall & Promoter interaction experience)
• Create trainings for Promoters and overall materials for Field Force to boost personnel effectiveness in learning & interacting with the customers
• Actively monitor & report retail market intelligence and make recommendations to management
• Directly supervise, lead and support teams in MENA market
• Manage Shelf Share, Hot Spot Locations and other in-store performance KPIs.
• *Presentation*
• Responsible for Tracking the retail strategy execution across MENA markets, but translating the strategy into execution KPIs and setting scorecard with market targets
• Analyze retail data, develop insights and report to management with actionable recommendations
• Being able to streamline the insights into a strategy, explain both insights and strategy through presentation in a multi-national / multi-cultural environment
• What will you need?
• At least 8-10 years of extensive experience in retail management and or/ sales and marketing in consumer electronics industry.
• Business Development experience is a must; preferably in Retail environment
• Strong understanding of CPG industry Sales practice
• Excellent analytical skills, experience working with data sets
• Business experience in the MENA markets
• Team player with strong engagement skills including at C-level
• Ability to perform and work under different conditions and in a multicultural team.
• Should have good experience in managing teams of merchandisers and / or Promoters in a retail environment
• Should act professionally and represent the company with the highest standards of integrity at all times
• Should be both reliable and determined in meeting the demands of the company’s retail display standards & objective