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naukri

Female Spa Therapist

Rosewood Hotels and Resorts
Doha, QAT
Full Time
Mid
Onsite
1 months ago
Spa treatmentsGuest serviceCommunicationUpsellingHygiene standards
Free

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Spa treatmentsGuest serviceCommunication
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Associate Experience

  • We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work.
  • This includes a competitive salary and benefits package, high quality associate accommodation, a birthday day off, and personalized development plans.

General Duties

  • Greet and anticipate guest needs within the Spa and exceed their expectation at every opportunity with the highest level of personalization.
  • Ensure the smooth running of the Spa with clear communication with both associates and guests with appointments, retail products, providing a seamless service throughout whole Spa.
  • Maintain the cleanliness and hygiene of the Spa, supporting associates and specifically within the treatment rooms that they are fully stocked of all items necessary to provide all treatments.
  • Be consistent with presentation of the treatment rooms, beds, nail areas set up/ appearance and are ready to use at all times and relevant items are sterilized in the correct manner.
  • Be knowledgeable about and promote all services and products within the Spa, attending all necessary training courses.
  • In the absence of the Spa Treatment Supervisor or (Assistant) Spa Manager, carry out the duties and maintain the standards ensuring the smooth running of the Spa.
  • Properly care for equipment and products used throughout the spa facility.
  • Understand and adhere to punctuality for spa appointments.
  • Able to compare and contrast the different services on the menu.
  • Be mindful of the spa therapists rota to ensure business needs are met and cooperate as needed.
  • Ensure all therapists paperwork such as guest health checks are completed and updated and product sales, commissions are recorded accurately and in a timely manner.
  • Upsell Spa products considering guests needs and departments sales targets. Maximize department revenue achieving sales targets set by the management team.

Standard Responsibilities

  • Comply and adhere to the Rosewood company policies.
  • Take on other tasks in addition of the ones stated, in a reasonable framework.
  • Be a brand ambassador at all times and ensure brand integrity and clarity are always maintained.
  • Model the Company's culture, vision, mission, and core values at all times.
  • Be mindful of and active in a Spa & Wellness lifestyle and strive to inspire wellness focused change in others.
  • Maintain an understanding of the spa industry and spa philosophy (emotional, physical, nutrition, skin health, community.)
  • Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude.
  • Maintain personal grooming and appearance according to the standards.
  • Maintain a positive attitude toward guests, co workers, subordinates, and hotel management.

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