F&B Waiter/Waitress
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Key skills for this role
About the Role
AccorHotel seeks an F&B Waiter/Waitress in Abu Dhabi to greet and serve customers, take orders, and maintain cleanliness. The role involves cash handling, upselling, and assisting with events.
Key Skills for This Role
Responsibilities
- Greet and serve customers in a friendly and professional manner
- Take food and beverage orders and relay them to kitchen or bar staff
- Serve food and beverages to guests and ensure accuracy and timeliness
- Maintain cleanliness and organization of dining and service areas
- Assist in setting up dining rooms or banquet halls for events
- Handle guest inquiries and complaints promptly and courteously
- Upsell menu items and promote specials to guests
- Follow all safety and sanitation procedures
- Cash handling and processing payments from guests
- Operate and maintain point of sale systems
- Assist in inventory management and restocking supplies
- Participate in training programs and continuous learning
Requirements
- Ability to greet and serve customers in a friendly and professional manner
- Ability to take food and beverage orders and relay them accurately
- Ability to maintain cleanliness and organization of dining areas
- Cash handling and payment processing skills
- Ability to upsell menu items and promote specials
Full Job Posting
Duties
- Greet and serve customers in a friendly and professional manner.
- Take food and beverage orders and relay them to kitchen or bar staff.
- Serve food and beverages to guests and ensure orders are accurate and timely.
- Maintain cleanliness and organization of dining and service areas.
- Assist in setting up dining rooms or banquet halls for events.
- Handle guest inquiries and complaints in a prompt and courteous manner.
- Upsell menu items and promote specials to guests.
- Follow all safety and sanitation procedures.
- Cash handling and processing payments from guests.
- Operating and maintaining point of sale systems.
- Assisting in inventory management and restocking supplies.
- Participating in training programs and continuous learning opportunities.
Additional Duties
- Assisting in planning and executing special events or promotions.
- Providing input and feedback on menu selections and customer preferences.
- Participating in meetings and briefings with management and colleagues.
- Adhering to grooming and dress code standards.
- Assisting in training new team members.
- Collaborating with other departments such as kitchen staff, housekeeping, and front desk.
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