F&B Coordinator
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Key skills for this role
Role Overview
The position is based at Anantara Downtown Dubai.
The role supports food and beverage operations within a luxury hotel environment.
Key Skills for This Role
Full Job Posting
Job Location
The position is based at Anantara Downtown Dubai.
The role supports food and beverage operations within a luxury hotel environment.
About Anantara Hotels and Resorts
Anantara Hotels and Resorts is a global luxury hotel and resort brand rooted in Thai culture and authentic hospitality.
The brand operates across beaches, private islands, historic sites, and metropolitan locations.
Responsibilities
- Work with colleagues to ensure timely service and the smooth running of the operation.
- Adhere to hotel policies and standard operating procedures concerning guest service, operations, discipline, and grooming.
- Handle every guest interaction in a friendly, professional, and welcoming manner.
- Maintain professional telephone etiquette and apply reservation policies and procedures.
- Remain familiar with services and facilities offered in the restaurant and throughout the hotel.
- Liaise with guests about comments and feedback, compile the feedback, and share it with the department.
- Prepare monthly reports and other reports requested by management.
- Monitor and prepare departmental attendance and overtime reports.
- Coordinate with department sections on the submission and implementation of training programs.
- Manage departmental collaterals and printing materials for accuracy, standards, and cost-effective use.
- Attend departmental briefings and meetings and document key points and action items.
- Perform other duties and responsibilities assigned by management.
Role Requirements
- Understanding of hotel policies and standard operating procedures for guest service and operational conduct.
- Ability to handle guest interactions in a friendly, professional, and welcoming manner.
- Thorough understanding of reservation policies and procedures.
- Familiarity with restaurant and hotel services and facilities.
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