Executive Housekeeper (Private Household)

Job Summary

Operational Leadership

• Lead housekeeping, laundry, tailoring, floristry, and public-area departments.
• Oversee daily estate operations and maintain exceptional cleanliness, hygiene, organization, and presentation standards.
• Supervise, coach, train, and develop supervisors and team members.
• Conduct inspections across residences, accommodations, public areas, laundry facilities, linen rooms, wardrobes, and back-of-house areas.
• Develop schedules, staffing plans, and resource allocation plans.
• Establish and improve Standard Operating Procedures across departments.

Specialist Functions

• Oversee laundry, garment care, linen management, uniform maintenance, and luxury-fabric handling.
• Manage tailoring alterations, repairs, garment maintenance, fittings, and wardrobe care.
• Oversee floral arrangements and displays based on seasons, occasions, and principals' preferences.
• Manage public-area attendants and maintain shared spaces, entrances, lounges, outdoor areas, and guest facilities.
• Ensure proper care and preservation of furnishings, artwork, antiques, fine linens, designer wardrobes, and other high-value assets.

Planning and Coordination

• Manage budgets, inventories, procurement, and stock levels for departmental supplies, amenities, flowers, and equipment.
• Coordinate with Butler, Culinary, Maintenance, Security, Procurement, and Property Management teams.
• Plan deep-cleaning programs, seasonal maintenance, inventory audits, and preventive-care initiatives.
• Ensure compliance with health, safety, hygiene, and sanitation standards.
• Prepare operational, inventory, staffing, budget, and performance reports.
• Maintain confidentiality, professionalism, and discretion with principals, family members, guests, and staff.

Requirements

• Bachelor's degree or diploma in Hospitality Management, Hotel Management, or a related field.
• At least 7 years of luxury housekeeping operations experience.
• Leadership experience in a private estate, royal household, family office, luxury residence, or ultra-luxury hotel.
• Experience managing housekeeping, laundry, tailoring, floristry, and public-area functions.
• Strong leadership and people-management skills with large multicultural teams.
• High integrity, discretion, and professionalism in confidential environments.
• Flexibility to meet operational requirements and the needs of the principals.