Executive Housekeeper - Jumeirah Burj Al Arab
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Role Overview
Jumeirah Burj Al Arab is seeking an Executive Housekeeper to lead housekeeping pre-opening strategy, operational readiness, and ongoing departmental operations.
The role is responsible for translating luxury brand expectations into housekeeping standards, team performance, financial discipline, and exceptional guest experiences.
Key Skills for This Role
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About Jumeirah
Jumeirah is a global luxury hospitality company and a member of Dubai Holding with properties across the Middle East, Europe, and Asia.
The brand is known for luxury resorts, city hotels, exclusive residences, personalized service, and distinctive guest experiences.
About Jumeirah Burj Al Arab
Jumeirah Burj Al Arab is an iconic luxury hotel that has set benchmarks for personalized service and guest experiences since opening in 1999.
The property is entering a major restoration led by designer Tristan Auer while preserving its legacy, craftsmanship, and character.
About the Job
Jumeirah Burj Al Arab is seeking an Executive Housekeeper to lead housekeeping pre-opening strategy, operational readiness, and ongoing departmental operations.
The role is responsible for translating luxury brand expectations into housekeeping standards, team performance, financial discipline, and exceptional guest experiences.
Key Responsibilities
- Lead the complete pre-opening housekeeping plan across standards, guest rituals, equipment, OS&E procurement, recruitment, training, and implementation.
- Set and elevate housekeeping standards, procedures, and service rituals across suites, public areas, and colleague touchpoints.
- Oversee operations, workforce planning, training, and performance while building an engaged and accountable team.
- Manage budgets, inventories, linen, uniforms, operating equipment, and guest supplies with strong cost control.
- Partner with Rooms, Front Office, Engineering, and suppliers to ensure readiness, maintenance, repairs, and hotel presentation.
- Benchmark global luxury hotels and champion innovation in methods, equipment, products, and guest amenities.
About You
- Minimum 15 years of luxury hospitality housekeeping experience, including substantial leadership in a complex, high-profile hotel environment.
- Significant luxury hotel or resort pre-opening experience is essential, including the ability to build plans and mobilize teams.
- Strong understanding of pre-opening and operating environments, with hands-on implementation ability, agility, and sound judgment.
- Solution-oriented leadership style with resilience, pace, and composure to lead large, diverse teams in a dynamic Dubai environment.
- Strong operational and financial acumen covering budgets, inventories, quality audits, policies, procedures, and compliance standards.
Benefits
- Supportive and inclusive work environment with learning and development programmes and career pathways.
- Opportunities for internal mobility across the global Jumeirah network and discounts on food, beverages, and hotel stays.
- Comprehensive healthcare and life insurance, paid annual leave, and incentive programmes aligned with leadership performance.
- Competitive tax-free salary paid in UAE Dirhams.
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