Events Coordinator Luxury Hotel

Overview

Main Duties And Responsibilities

• Assist in organizing and coordinating all hotel events, including setup, logistics, schedules, and on-site support.
• Prepare and update Banquet Event Orders , event diagrams, and detailed timelines for internal distribution.
• Ensure all event details are communicated accurately to relevant departments such as Banquets, Culinary, IT, Housekeeping, and Security.
• Serve as a primary point of contact for clients during the planning and execution phases.
• Conduct site inspections, respond to client inquiries, and support event customization based on client needs.
• Provide post-event follow-up, gather feedback, and ensure client satisfaction.
• Maintain accurate records of event files, contracts, correspondence, and payment tracking.
• Update event calendars, schedules, and reports for management review.
• Assist with invoicing, deposits, billing summaries, and revenue documentation.
• Support the Events team during event days, ensuring smooth operations and adherence to planned schedules.
• Monitor event setups to ensure that standards, layouts, and client requests are fully met.
• Conduct pre-event briefings and update departments on any event revisions or last-minute changes.
• Report operational issues promptly and support problem-solving to ensure event success.
• Ensure all events are delivered with high service standards aligned with the hotel s brand expectations.
• Support compliance with health, safety, hygiene, and security requirements for all events.