Enterprise AI transformation lead (East)
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Key skills for this role
About the Role
Writer is seeking an Enterprise AI Transformation Lead to partner with Fortune 100 accounts, driving AI adoption and value realization. The role involves strategic account management, C-suite relationship building, and leading cross-functional programs to deliver measurable P&L impact.
Key Skills for This Role
Responsibilities
- Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager
- Act as a strategic transformation partner for Fortune 50 100 customers by setting vision and defining the JTBD framework
- Build and manage C suite relationships as a trusted advisor to make AI a top priority for executives
- Lead value realization and ROI delivery by conducting analysis through surveys and interviews
- Orchestrate complex cross functional programs across multiple stakeholders
- Proactively identify and drive expansion opportunities by anticipating customer needs
- Scale transformation best practices by producing decks, frameworks, and communications for the wider team
Requirements
- 5 9 years in strategic account management or transformation consulting for Fortune 50 100 companies
- Mastery of change management and strategic thinking
- Exceptional executive presence and communication skills
- Strong professional background in management consulting or strategy advisory
Full Job Posting
About Writer
- Writer is where the world's leading enterprises orchestrate AI powered work.
- Valued at $1.9B and backed by industry leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth.
- Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London.
About The Role
- We are looking for a visionary and execution oriented AI transformation lead to serve as a high impact partner for our most strategic Fortune 100 accounts.
- You’ll sit at the intersection of business strategy and cutting edge technology.
- This role is available as a hybrid position based out of our New York City hub.
What You'll Do
- Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy.
- Act as a strategic transformation partner for Fortune 50 100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption.
- Build and manage C suite relationships as a trusted advisor to make AI a top priority for executives.
- Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews.
- Orchestrate complex cross functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates.
- Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross sell and upsell initiatives.
- Scale transformation best practices by producing and 'processifying' decks, frameworks, and communications for the wider team.
What You Need
- 5 9 years in strategic account management or transformation consulting for Fortune 50 100 companies with a proven track record of building C suite relationships and leading large scale transformations.
- Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact.
- Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross functional teams and resolving conflicts.
- A curious mindset and an active listening style that marks you as a genuine leader who people want to follow.
- A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments.
- An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own.
Benefits & Perks (US Full time Employees)
- Generous PTO, plus company holidays.
- Medical, dental, and vision coverage for you and your family.
- Paid parental leave for all parents (16 weeks).
- Fertility and family planning support.
- Early detection cancer testing through Galleri.
- Flexible spending account and dependent FSA options.
- Health savings account for eligible plans with company contribution.
- Annual work life stipends for wellness, learning and development.
- Company wide off sites and team off sites.
- Competitive compensation, company stock options and 401k.
Compensation Range
- $174K $220.1K
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