Engineering Manager, Onboarding
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Key skills for this role
About the Role
Brex seeks an Engineering Manager to lead the Onboarding team, building systems and product experiences for customer activation. The role involves strategic thinking, technical leadership, and cross-functional collaboration.
Key Skills for This Role
Responsibilities
- Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience
- Collaborate with cross functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences
- Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage
- Drive execution of the Onboarding roadmap, ensuring timely, high quality delivery of systems and features that help customers activate and realize value
- Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction
- Drive continuous improvement in engineering processes, technical architecture, and product quality
- Foster a culture of innovation, collaboration, accountability, and customer obsession across the team
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
- 6+ years of software engineering experience with strong technical depth
- 3+ years of experience managing or leading engineers in a high growth environment
- Strong technical background and understanding of software development principles
- Expertise leading full stack engineering teams delivering end to end product experiences
- Regularly works with cross functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders
- Data driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics
- Track record building AI powered product experiences, including LLM driven automation and personalization
Full Job Posting
Why join us
- Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets.
- Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry.
Engineering at Brex
- Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration.
What You’ll Do
- You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex, including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly.
- This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI enhanced customer journeys.
Responsibilities
- Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
- Collaborate with cross functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
- Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
- Drive execution of the Onboarding roadmap, ensuring timely, high quality delivery of systems and features that help customers activate and realize value.
- Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
- Drive continuous improvement in engineering processes, technical architecture, and product quality.
- Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 6+ years of software engineering experience with strong technical depth
- 3+ years of experience managing or leading engineers in a high growth environment.
- Strong technical background and understanding of software development principles.
- Expertise leading full stack engineering teams delivering end to end product experiences.
- Regularly works with cross functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
- Data driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
- Track record building AI powered product experiences, including LLM driven automation and personalization.
Compensation
- The expected salary range for this role is CAD 240,000 CAD CAD 300,000 CAD.
- However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity.
- Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
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