Ecommerce Specialist
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Key skills for this role
About the Role
Nathan & Nathan is seeking an Ecommerce Specialist for a leading diversified business group in Dubai. The role focuses on managing Amazon Seller and Vendor Central accounts, optimizing product listings, driving sales growth, and coordinating supply chain for over 3,000 SKUs.
Key Skills for This Role
Responsibilities
- Manage and optimize e commerce platforms with primary focus on Amazon Seller Central and Vendor Central to drive online sales growth
- Own end to end account management across Amazon including trade terms, negotiations, and performance optimization
- Monitor and analyze key performance metrics such as sales revenue, traffic, conversion rates, and Buy Box performance
- Develop and execute strategic e commerce roadmap to grow channel to AED 5M by end of 2027
- Create and optimize product listings including new ASIN creation, titles, bullet points, descriptions, backend keywords, and A+ content
- Manage pricing strategies, rebates, promotions, and merchandising activities
- Lead supply chain coordination including forecasting, ordering, inventory planning, and stock depletion
- Manage vendor relationships with e commerce platforms including Amazon, Noon, and Styli
- Source, onboard, and manage a minimum of 5 new brands annually
- Manage marketing investments including Amazon Marketing Services with clear ROI tracking
- Prepare weekly updates and detailed monthly performance reports with actionable insights
Requirements
- Bachelor's degree in Business, Information Technology, or related field
- 2 3 years of experience in e commerce marketplace management, preferably with Amazon Vendor and Seller Central
- Strong experience in ASIN creation, listing optimization, and catalog management
- Proven experience in PO management, forecasting, inventory planning, and supply chain coordination
- Hands on experience in vendor negotiations, trade terms, pricing strategies, rebates, and chargeback management
- Strong analytical mindset with ability to track performance and implement improvement strategies
- Experience managing marketing spend (AMS or similar) with ROI tracking
- Proficiency in Excel or Google Sheets for reporting and analysis
- Familiarity with tools such as Helium10, Jungle Scout, or similar analytics platforms
- Strong stakeholder management and cross functional collaboration skills
Full Job Posting
Company Overview
- Our client is a leading diversified business group based in the UAE for over 50 years, specializing in FMCG, manufacturing, trading, distribution, real estate, construction, facility management, interior designing & fit out.
Role Overview
- We are looking for an E Commerce Executive (Amazon & Marketplace) for our client at Dubai location.
Key Responsibilities
- Manage and optimize the company’s e commerce platforms and online marketplaces, with primary focus on Amazon Seller Central and Vendor Central.
- Own end to end account management across Amazon (Vendor & Seller Central), including trade terms, negotiations, and performance optimization.
- Monitor and analyze key performance metrics such as sales revenue, traffic, conversion rates, Buy Box performance, and customer engagement.
- Achieve monthly sales targets and KPIs while driving overall marketplace performance.
- Develop and execute a strategic e commerce roadmap to grow the channel to AED 5M by end of 2027.
- Identify and drive expansion opportunities into additional marketplaces such as Noon and Styli.
- Implement cross selling, upselling, and bundle strategies to increase average order value.
- Create and optimize product listings including new ASIN creation, titles, bullet points, descriptions, backend keywords, and A+ content.
- Manage pricing strategies, rebates, promotions, and merchandising activities.
- Lead supply chain coordination including forecasting, ordering, inventory planning, monitoring, and stock depletion.
- Manage Purchase Orders (POs), forecasting, and replenishment planning.
- Maintain accurate inventory synchronization across all platforms and minimize out of stock risks.
Vendor Management & Business Development
- Manage vendor relationships with e commerce platforms including Amazon, Noon, and Styli.
- Lead vendor negotiations and ensure favorable commercial terms.
- Source, onboard, and manage a minimum of 5 new brands annually.
- Apply a retail account management mindset with a strong understanding of digital marketing and marketplace dynamics.
Marketing, Advertising & Customer Experience
- Manage marketing investments including Amazon Marketing Services (AMS), promotions, and visibility campaigns with clear ROI tracking.
- Collaborate with marketing teams to execute campaigns, seasonal promotions, and product launches.
- Monitor and maintain marketplace account health including order defect rate, late shipment rate, policy compliance, and listing suppression issues.
- Handle customer inquiries, reviews, and complaints to maintain high satisfaction and seller ratings.
Reporting, Analytics & Process Optimization
- Prepare weekly updates and detailed monthly performance reports with actionable insights.
- Use data driven analysis to improve sales, marketing effectiveness, and operational performance.
- Establish scalable processes, workflows, and SOPs to support business growth.
- Ensure compliance with marketplace policies and maintain strong seller account health metrics.
Required Skills & Experience
- Bachelor’s degree in Business, Information Technology, or a related field.
- 2–3 years of experience in e commerce marketplace management, preferably with Amazon Vendor and Seller Central.
- Strong experience in ASIN creation, listing optimization, and catalog management.
- Proven experience in PO management, forecasting, inventory planning, and supply chain coordination.
- Hands on experience in vendor negotiations, trade terms, pricing strategies, rebates, and chargeback management.
- Strong analytical mindset with the ability to track performance and implement improvement strategies.
- Experience managing marketing spend (AMS or similar platforms) with ROI tracking.
- Proficiency in Excel or Google Sheets for reporting and analysis.
- Familiarity with tools such as Helium10, Jungle Scout, or similar analytics platforms.
- Strong stakeholder management and cross functional collaboration skills.
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