E-commerce Officer
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Key skills for this role
About the Role
Seara International is seeking an E-commerce Officer to manage digital operations, catalog compliance, and online sales workflows for food production lines in Jeddah. The role requires 2-4 years of e-commerce experience with at least 1 year in the F&B or perishable goods sector.
Key Skills for This Role
Responsibilities
- Maintain accurate online product listings with regulatory compliance for food items
- Manage complex pricing structures including weight based variants and bulk bundles
- Oversee automated flow of online orders to cold storage facility
- Coordinate with third party logistics refrigerated couriers for temperature controlled delivery
- Monitor real time inventory levels and implement FIFO logic online
- Deploy online promotions, flash sales, and seasonal campaigns
- Analyze buying patterns to provide demand forecasting to production team
Requirements
- Bachelor’s degree in Business, Marketing, Supply Chain, Food Science, or related field
- 2–4 years of e commerce operations experience
- At least 1 year in the Food & Beverage (F&B), FMCG, or perishable goods sector
- Proficiency with e commerce systems (Shopify, Magento, or similar)
- Solid understanding of cold chain logistics and food safety tracking
- Advanced MS Excel skills
Full Job Posting
Position Overview
- The E commerce Officer (Food & Frozen Food) manages the digital operations, catalog compliance, and online sales workflows for our food production lines.
- This role ensures that our digital storefront reflects real time stock levels, accurate allergen/nutritional disclosures, and strict expiration date tracking.
- Because frozen and perishable goods require flawless logistics, the ideal candidate will closely bridge the gap between digital orders and temperature controlled warehouse fulfillment (cold chain management) to ensure products arrive fresh and safe.
Key Responsibilities
- 1. Perishable Catalog & Compliance Management: Maintain accurate online product listings, ensuring mandatory regulatory compliance for food items.
- Manage complex pricing structures, including weight based variants, bulk wholesale bundles, and institutional pack sizes.
- Update and audit product photography to ensure packaging updates match the digital storefront accurately.
- 2. Cold Chain Logistics & Order Orchestration: Oversee the automated flow of online orders to the cold storage facility.
- Coordinate directly with specialized third party logistics (3PL) refrigerated couriers.
- Monitor and minimize shipping transit times to prevent product thawing or spoilage.
- 3. Inventory Control, Batch & Expiry Tracking: Monitor real time inventory levels of raw/frozen stock.
- Implement digital 'First In, First Out' (FIFO) logic online to promote and clear batches with shorter remaining shelf lives.
- Set up automated alerts for low inventory on high demand items.
- 4. E commerce Marketing & Seasonal Forecasting: Deploy online promotions, flash sales, and seasonal campaigns.
- Analyze buying patterns to provide data backed demand forecasting to the production team.
Job Requirements & Qualifications
- Education: Bachelor’s degree in Business, Marketing, Supply Chain, Food Science, or a related field.
- Experience: 2–4 years of e commerce operations experience, with at least 1 year in the Food & Beverage (F&B), FMCG, or perishable goods sector.
- Platforms: Proficiency with e commerce systems (Shopify, Magento, or localized food delivery/B2B platforms) and ERP inventory modules (SAP, Oracle, or Microsoft Dynamics).
- Logistics Knowledge: Solid understanding of cold chain logistics, food safety tracking (HACCP principles basic awareness is a plus), and last mile delivery operations.
- Data Tools: Advanced MS Excel skills for handling large bulk uploads of product variants, expiration data sheets, and stock synchronization lists.
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