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Doorman
Base Career
Baladiyat ad Dawhah, QAT
Full-time
Entry
Onsite
Discovered 1 weeks ago
Guest serviceLuggage handlingTransportation coordinationGuest assistance and accessibility supportProfessional communicationTelephone etiquette
Free
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Guest serviceLuggage handlingTransportation coordination
Role Overview
Welcome and escort guests, assist with property access, luggage, vehicles, directions, transportation, and hotel information.
Provide gracious, anticipatory guest service while maintaining professional communication, appearance, confidentiality, and workplace standards.
Key Skills for This Role
Guest serviceLuggage handlingTransportation coordinationGuest assistance and accessibility supportProfessional communicationTelephone etiquette
Full Job Posting
Position Summary
Welcome and escort guests, assist with property access, luggage, vehicles, directions, transportation, and hotel information.
Provide gracious, anticipatory guest service while maintaining professional communication, appearance, confidentiality, and workplace standards.
Guest Service Duties
- Greet and escort guests to rooms.
- Open doors and assist guests and visitors entering and leaving the property.
- Explain property amenities, services, operating hours, and local areas of interest.
- Explain room features and guest services such as room keys, minibars, safes, and valet laundry.
- Transport guest luggage to and from rooms or the designated bell area.
- Assist with luggage storage and retrieval.
- Assist guests in and out of vehicles and with loading or unloading luggage.
- Provide directions and arrange taxis, shuttles, limousine services, and other transportation.
- Communicate parking procedures and record advance transportation requests when needed.
Standards and Conduct
- Follow company policies and report accidents, injuries, and unsafe work conditions to the manager.
- Maintain awareness of undesirable persons on the property.
- Maintain a clean and professional uniform and personal appearance.
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